♦ Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
♦ Interact with providers on technical and commercial issues
♦ Install, configure, and support such as KVM, PROXMOX Virtual Environment and all hardware servers
♦ Ensure IT Infrastructure Security (All aspects)
♦ Install, configure, and support Web based applications (PHP, Nginx, MySQL, etc.)
♦ Install, configure, and support a Web/Vicidial/Asterisk server cluster for high availability
♦ Create & manage Vicidial campaigns
♦ Create & manage lists, activate list mix for campaigns, change Caller IDs
♦ Troubleshooting of call quality issues
♦ Deploy Dialers/ IVR applications in an enterprise environment
♦ Troubleshoot and upload data to dialers
♦ Trunk addition and configuration
Job Requirement
• 3+ years of experience with Linux Systems administration (Debian/ OpenSUSE/Ubuntu), installing and managing Vicidial/GoAutodial servers Key Competencies
• Familiarity with the fundamentals of Linux scripting languages
• Strong understanding of Linux and VOIP from both the user side as well as the server side
• Experience of working within Asterisk environment, particularly with experience of configuring Asterisk for new product deployment
• good troubleshooting skills in using network testing tools such as Wireshark, Tcpdump, etc.
• Strong understanding of server hardware and Raid architecture to help select appropriate hardware for business needs
• Good written and verbal communication skills (English language)
• The candidate must be ready to work outside of core hours to address emergency activity if required