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Japanese Guest Relations Officer- InterContinental Phu Quoc Long Beach Resort

InterContinental Phu Quoc Long Beach Resort - Công Ty Cổ Phần Bất Động Sản Syrena Phú Quốc
Updated: 19/04/2019

Employment Information

  • Work location: Kien Giang

    Job level:

  • Experience: 1 - 2 Years

    Salary:

  • Industry: Restaurant / Hotel

    Deadline to apply: 31/05/2019

Benefits

  • Insurance
  • Allowances
  • Employee Shuttle Service
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

- Greet Japanese guests and other guests when needed upon arrival

- Plan and co-ordinate the provision of friendly, efficient services to Japanese guests and other guests when needed

- Schedule, co-ordinate and supervise all activities for Japanese guests and other guests when needed

- Plan and co-ordinate all promotional activities targeting clients

- Trace relevant statistics about clientele

- Assist with check-ins/check-outs of Japanese guests and other guests when needed

- Room Japanese guests and other guests when needed

- Cover guest relations desk

- Assist Japanese guests and other guests when needed with airline bookings and reconfirmations

- Assist all departments in being receptive to the needs of guests

- Attend recreational activities when necessary

- Plan and conduct group and function rundown meetings

- Assist in any other duties when required by the Guest Relations Manager

- Assist with translations (information; guest directory; menus etc) as required

- Provide feedback from Guests to Manager for actions

Job Requirement

- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

- Able to read and write English

- Able to read, write and speak Japanese

- Proficient in the use of Microsoft Office and Front Office System

More Information

  • Degree: College
  • Age: 20 - 35
  • Job type : Permanent

Company Overview

InterContinental Phu Quoc Long Beach Resort - Công Ty Cổ Phần Bất Động Sản Syrena Phú Quốc

Company size: 100-499
InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is...Detail

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Japanese Guest Relations Officer- InterContinental Phu Quoc Long Beach Resort

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