26/01/2023
Permanent
10 Mil - 18 Mil VND
1 - 3 Years
Experienced (Non - Manager)
19/02/2023
- Keep track of assigned accounts to identify outstanding debts
- Plan action to recover outstanding payments
- Locate and contact debtors to inquire of their payment status
- Handle questions or complaints about payment/ debt
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
Requirements and skills:
- Proven experience as debt collector
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Working knowledge of MS Office and databases
- Excellent communication and people skills
- Ability in negotiating and persuading
- Ability to be polite and compassionate without lacking confidence
- English: Intermedia
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