Location

Updated
11/01/2021
Industry
Consulting , Customer Service , Interpreter/ Translator
Job type
Permanent

Salary
Competitive
Experience
1 - 5 Years
Job level
Experienced (Non - Manager)
Deadline to apply
09/02/2021

Benefits

Laptop
Insurance
Incentive bonus
Training Scheme
Salary review
Business Expense
Annual Leave

Job Description

Relationship Management: Internal x External

Building & maintaining a relationship with Clients (Internal (CSM and other Departments) and external (Client using NJV’s service)
Acquiring a thorough understanding of key Client needs and requirements
Alerting the sales team to opportunities for further sales within assigned clients.
Attending meetings with clients to build relationships with existing accounts.
Letting clients know about other products the company offers.

Performance Monitoring: (Internal (NJV’s performance) x External (Client’s performance)

Working closely with the Sales team and internal core operation.
Escalating and resolving areas of concern as raised by clients.
Client retention & growth: Responsible for client retention and manages benchmarking exercises for clients.
Carrying out client satisfaction surveys and reviews.
Monitoring daily, weekly and monthly performance against set targets, and ensure that
immediate actions are taken in case of deviations (incl. timely /accurate reporting).

Project support: supporting for task list related to new project and hit the project targe

Job Requirement

Bachelor’s degree in marketing, business administration, Logistic, E-commerce, sales, or relevant field;
At least 6 months of experience in key account management, customer service or relevant experience
Chinese basic using (chating and speaking)
Proven results of delivering client solutions
Good verbal and written communication skills; must be a listener
Ability to multitask and high presure working
Quick adaption to fast based industry and technical product
Having e-commerce/logistics experience is preferred

*Working address: Ninja Van Vietnam Office, Phu Nhuan district, Ho Chi Minh city.

*Working 6 days/week, 10:00 to 18:00

*Negotiable Salary

More Information

Degree: Bachelor
Age: 24 - 30

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NINJA VAN VIỆT NAM

Job level	Experienced (Non - Manager)
Salary	$ Competitive
Deadline to apply	09/02/2021
Industry	Consulting , Customer Service , Interpreter/ Translator
Experience	1 - 5 Years

Benefits

Job Description

Job Requirement

More Information

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NINJA VAN VIỆT NAM

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Apply for: Key Account Management (Chinese speaking)

NINJA VAN VIỆT NAM