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LMS Manager (Logistics Management System Manager)

Công Ty TNHH Chuyển phát nhanh Lazada Việt Nam
Updated: 14/06/2018

Employment Information

Benefits

  • Laptop
  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

Job Responsibilities:

1. Country Role:

  • SYSTEM MANAGEMENT - Proactively troubleshoot and upkeep Lazada Express LMS to constantly meet or exceed merchants and customers’ requirement.
  • SYSTEM ISSUES ESCALATION – Understand existing LMS capabilities, identifying root causes of the issues and escalate/follow up issues to helpdesk for when needed.
  • IMPLEMENTATION – Provide the leadership to engaged with local venture with the implementation of LMS new features/enhancement. Monitor the progress performance ensuring changes are successful implemented.
  • DOCUMENTATION – Prepare and maintain LMS training material and SOP to suit local venture effectiveness. Create and maintain documentation of all business applications, maintain its relevancy to the business.
  • TRAINING – Implement Regional SOPs, SOWs. Provide translation and conduct relevant training programs in order to mitigate these gaps to ensure the training quality and parameters are met.
  • PROJECT Management – Managing and be part of local venture to roll out company initiatives and projects related to LMS and processes according to requirement with timely implementation

2. Regional Roles:

  • SYSTEM IMPROVEMENT - Understanding existing systems constraints/shortcomings, identifying root causes and provide improvement recommendations ensuring the LMS to remain relevant, efficient, effective for the needs of the business for future enhancement
  • TEAM CALL-OUTs – Representing local venture and participate in the team call

Job Requirement

  • 5-7 years of working experience in the Last Mile Delivery System, Process and Processes Operations, preferably from E commerce.
  • Sound knowledge with Logistics Operations and Last Mile Delivery processes and systems
  • Strong analytical and creative problem-solving skills
  • Ability to process and analyse large amount of data
  • Highly numerical, detail-oriented, methodical and self-motivated
  • Proficiency in MS Access, MS Excel, MS Word
  • Working with tight datelines from ad-hoc requests
  • Working extended hours during off days to fulfil requirements.
  • Ability to work under sustained pressure
  • Work in a matrix organization between local venture and regional management
  • Ability work independently and make the right judgement decision
  • Effectively bilingual in both English and local language a must
  • Minimum Bachelor or Degree in Informatic Technology/ Computer Science or Logistics

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Công Ty TNHH Chuyển phát nhanh Lazada Việt Nam

Company size: 400-600
Bắt đầu hoạt động từ năm 2012 và LAZADA Group đã phát triển nhanh chóng thành Công ty Thương mại Điện tử dẫn đầu về lĩnh vực mua sắm online tại khu vực Đông...Detail

LMS Manager (Logistics Management System Manager)

Công Ty TNHH Chuyển phát nhanh Lazada Việt Nam

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