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Công ty TNHH Mytour Việt Nam

Market Support

Công ty TNHH Mytour Việt Nam
Updated: 19/04/2019

Employment Information


  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave

Job Description

  • Providing support to Mytour hotel partners. Maintaining strong vendor relations with a positive attitude
  • Work closely and professionally with other departments within Mytour to ensure the best resolution for hotel partners
  • Responding to inventory management inquiries
  • Contacting hotel partners to resolve issues (questions, changes, etc.).
  • Assisting partners in issues pertaining to Mytour tools & applications
  • Guide the hotels to enter information into extranet to completion; Delivering training by phone and/or online to new and or existing properties on how to use Mytour extranet
  • Assisting partners with live website issues & troubleshooting
  • Proactively call lodging partners to resolve any anticipated future issues
  • Manage first level accounting queries
  • Handle relocations if request comes from hotel
  • Support tool improvements by testing changes and escalating issues
  • Work with hotels on promotional activities to increase bookings;
  • Participation in weekly team meeting and learning in your office
  • Liaison person for properties to contact when they have commercial questions by phone and the Market

Job Requirement

* Professional Qualifications

  • Experience in hospitality is a plus
  • Bachelor’s Degree from accredited universities;
  • Excellent interpersonal and communication skills;
  • Familiarity with Hotel, Service and Online Travel Agent (OTA) businesses;
  • Proficient use of MS Office programs including MS Word, MS Excel and MS Power Point;
  • Good communication skills and working usage of English;
  • Ability to meet rigorous deadlines and work effectively with others;

* Personal qualification:

  • Proactive and good communication skill with other departments;
  • Ability to handle multiple tasks concurrently with ease and take ownership of assigned tasks or projects.

* Benefits:

  • Attractive and competitive salary
  • KPI bonus twice a year based on performance
  • Promotion opportunities
  • Attractive benefits (lunch, bike parking, others)
  • Other benefits, social insurance, health insurance in accordance with the labor law plus other benefits offered by the company (sports, gatherings, company trip, holiday, etc.)
  • Young and dynamic working environment, opportunities to learn and work in a professional environment, chances to learn English during working time
  • Continuous development of hard and soft skills through work and professional trainings

More Information

  • Job type : Permanent

Company Overview

Công ty TNHH Mytour Việt Nam

Company size: 100 - 200
Công ty TNHH Mytour Việt Nam được thành lập và chính thức đi vào hoạt động từ 08/2012. Là một doanh nghiệp du lịch trực tuyến, Mytour Việt Nam chuyên cung...Detail

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