Parcel Perform Tech Hub

https://www.parcelperform.com/

Parcel Perform is the leading carrier-independent delivery experience platform for e-commerce merchants and their customers. Passionate about data, the SaaS solution standardizes delivery... Detail

Master Data

  • Experience

    1 Years

  • Job level

    Entry Level

  • Deadline to apply

    31/07/2021

  • Location

Location

Benefits

  • Insurance
  • Allowances
  • Healthcare
  • Salary review
  • Annual Leave
  • Sport Club

Job Description

Parcel Perform is looking for an amazing team member to support us on data processing!

You have excellent Excel skills, 1-2 years of experience in supply chain or logistics industry, you’re technically savvy and have a good grasp on handling data? Are you also interested in e-commerce and like to take on new challenges? Help us drive Parcel Perform’s growth and join our team! We are looking for you!

WE NEED YOU ON OUR TEAM!

As a Master Data, you will be one of our key members to support our customers and help them to understand their parcel tracking data and feedback their concerns to our team. Whatever question they might have and wherever they might be stuck in the process - you have the unique chance to represent Parcel Perform, guide them through their tracking data and our product range, help our team to answer technical inquiries and help them to overcome any challenges in a heartbeat.

You are also the inflection point for customer demands and struggles and the elementary source for us to improve our services. Communicate with our team members on the master data, customer service, and technical side. Let them know what our Parcel Perform customers really need!

In sum, you will:

  • Guide our customers on parcel tracking questions;
  • Enable new product developments for our customers;
  • Be the link between logistical challenges and our customers' demands.
  • Implement company standard data rules, including but not limited to monitor, alert, and report of misaligned data.
  • Scope with cross-functional team members for related/ assigned tasks.

We at Parcel Perform will always put the customer first. We want them to get the most out of our product and showcase the endless possibilities of our service. You will be the important human touch among their logistics data, challenges and how our product can support them.

Such complexity can be hard, especially with a focus on good engineering practices. But that is ok. We aren’t here for ease anyway. We are here for people who want to operate at the next level in their careers.

Job Requirement

WHAT YOU SHOULD BRING ALONG!

We at Parcel Perform believe in innovation, energy, and resourcefulness for everything we do. We will not stop delivering an outstanding product that we can be proud of and need you to help us to inform the world. You need to feel the same way about our offering and bring along the following things:

The skills

  • At least 1 year experience in Master Data or relevant field
  • Good understanding of Supply Chain industry, esp. Logistics and high interest in e-Commerce last-mile delivery.
  • Affinity to software solutions is a MUST.
  • Proficiency in Excel (master of data management via pivot tools and functional skills).
  • Good written and verbal english skills.
  • Business acumen is a strong plus.

The mindset

  • Responsible for delegated tasks.
  • Logically thinking and carefulness attitudes.
  • Quickly adapt to change and be able to work independently as well as with cross-functional teams.
  • Open-minded, friendly and a strong willingness to keep learning and pushing yourself to higher and higher levels.

More Information

  • Job type : Permanent
  • Age: Unlimited
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