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Ocean Documentation Teamleader

Viet Trans Link Forwarding Company
Updated: 09/10/2018

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

Viet Trans Link Forwarding Company, a member of ITL Group and UPS authorized service contractor, is looking for Ocean Documentation Teamleader.

RESPONSIBILITY:

  • Handle all Ocean Shipments for Agents, Customers….
  • Issue bills, submit ISF and manifest for shipments to specific destination as AMS, ACI, AFR
  • Complete data entry in system: E2K, OW, FAST
  • Track & Trace shipments
  • Contact with carriers, vendors for any issues
  • Solve all related concerns / problems
  • Deal rate with carriers, vendor for quotations
  • Handle customer enquiries professionally to maximize customers’ satisfaction.
  • Tactful in dealing with customer concerns, services recovery and special service requirements
  • Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency,
  • Build, train and lead team. Encourage effective cooperation among team members and between teams. Inspire team spirit and the commitment to achieve high standards of performance
  • Perform other duties as assigned by National Sea freight Manager

Job Requirement

  • Diploma/Degree in Economics (International Business, Logistics,  Sea Transportation) or relevant field
  • At least 3-5 year experience in Global Forwarding/ Logistics/ Express/ Transportation
  • Prefer to have experience with handle global accounts and use global forwarding systems/ software
  • Good leading skills
  • Good communication skill in English and Vietnamese
  • Relationship building skill
  • Customer care
  • Responsibility
  • Working location: VIET TRANS LINK - ASC of UPS Supply Chain Solutions, 12th floor, Tower A, Viettel Building, 285 Cach Mang Thang Tam St., Ward 12, Dist. 10, HCM city

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Viet Trans Link Forwarding Company

www.itlvn.com
Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports...Detail

Ocean Documentation Teamleader

Viet Trans Link Forwarding Company

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