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Online Sales Operator ( Nhân Viên Kinh Doanh Kênh Online)

UMA Furniture & Decoration
Updated: 17/05/2018

Employment Information


  • Insurance
  • Travel opportunities
  • Uniform
  • Incentive bonus
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

  • Check online orders (using MAGENTO system) to create ERP, POS and delivery form
  • Using Zopim chat system to answer customer’s questions
  • Prepare and sending online quotation
  • Taking and sending product photos to the customer (via hotline phone)
  • Responsible for the Hotlines for both online and retail
  • Check and inspect the stock in HN and HCM to coordinate delivery schedules with Warehouse
  • Reply to customer’s comments on UMA fan-page (Facebook)
  • Other tasks assigned by Line Manager

Job Requirement

  • Minimum of 1-2 years working experience in Customer Service
  • Good communication skills in English and Vietnamese with a nice clear voice
  • Computer Literate (MS Office) especially in Excel
  • Analytical ability
  • Problem solving skill
  • Independent working
  • Time Management skills
  • Disciplined character
  • Team-work
  • Open mind
  • Honest and trustworthy

More Information

  • Age: Unlimited
  • Gender: Female
  • Job type : Permanent
  • Probationary period: 2 tháng
  • Working time: Ca 1: 8:00 - 17:00 & Ca 2: 12:00 - 21:00
  • Training opportunities:

    - Được đào tạo về kiến thức sản phẩm.
    - Đào tạo kỹ năng cần thiết

  • Colleagues: - Các bạn trẻ năng động, hòa đồng
  • Benefit:

    - Du lịch hàng năm
    - Thưởng Tết, tháng 13
    - Thưởng KPI

  • Holidays:

    - 14 ngày phép/năm
    - Nghỉ 1 ngày/tuần

Company Overview

UMA Furniture & Decoration

www.uma.vnCompany size: 600
UMA has been established in Vietnam since 2006. Inspired by Scandinavian design and a deep knowledge of Vietnamese culture it is now the biggest furniture...Detail

Online Sales Operator ( Nhân Viên Kinh Doanh Kênh Online)

UMA Furniture & Decoration

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