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Operation Manager - South Area

Công ty CP BC Concept
Updated: 24/03/2020

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave

Job Description

1.Work with HR to build:
- Operation SOP
- Company Policy
- On board training program
- Training Roadmap
- Store KPI - Audit system
- Employees performance review
- Training & coaching & develop team member
- Lead & supervise a team of area Area managers
- Control Turn over within agreement %


2. Work with GM/Accounting/ Purchasing
- Order process
- Inventory process on IPOS
- Finiancal handling process
- Finalize supplier to minimize Cogs


3. Work with GM, MKT team
- Contribute idea to drive traffic to the store
- Ensure all MKT campaign apply effectively: Staff well-train, program set up on Ipos, table tent, standee delivery to store on time, display properly.
- Feedback MKT campaign status


4. Operation
-Ensure that operation team can deliver highest quality of product & high service standard.
- Control Food cost within Agreement %
- Control Waste & Breakage within Agreement %
-Control Staff cost within Agreement Headcount & Budget
- Control store expense
-Develop & maintain a safe environment
-Responsible for achieving all operation goal
- Collect feedback data improve store performance
- Handle & dealing ops problem arise: Customers, staff, Maintenance


5. Company regularlation
-Ensure all company policies & procedure & checklist are follow strictly

Job Requirement

- Knowledge on F&B, customer service
- Good in English (all 4 skills)
- Fluent on Microsoft Office 
- Related experience: at least 03 years

- Kỹ năng quản lý cấp trung (bao gồm nhưng không giới hạn: kỹ năng giao việc, giám sát; kỹ năng khích lệ, động viên; kỹ năng ra quyết định)/ Middle management skills (including but not limited to: delegation,supervision skills, encouraging skills, encouragement, decision-making skills
- Kỹ năng giao tiếp/ Communication skills
- Kỹ năng giải quyết vấn đề/ Solving problem skills
- Kỹ năng kiểm soát áp lực/ Pressure control skills
- Hướng tới khách hàng/ Customer oriented
- Nhận trách nhiệm/ Responsible
- Sẳn sàng /Willingness 
-  Chủ động/  Proactive
- Quyết đoán/ Decisive

More Information

  • Degree: Bachelor
  • Age: 30 - 35
  • Job type : Permanent

Company Overview

Công ty CP BC Concept

https://bonchon.com.vn/Company size: 100-499
Được biết đến như một thương hiệu gà rán “khủng” với hơn 300 cửa hàng tại 10 quốc gia trên khắp thế giới, nay Bonchon Chicken đã chính thức có mặt tại Việt...Detail

Operation Manager - South Area

Công ty CP BC Concept

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