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Operations Analyst

Flowerstore
Updated: 20/08/2019

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Training & Development
  • Salary review

Job Description

Responsibilities:
• Manage the daily operations through supervision of dispatchers and all operations staff.
• Oversee and ensure professional delivery and pickup operations.
• Implement and maintain standard operating procedures.
• Maintain control of the COD process and oversee delivery staff compliance and accurate reconciliation of cash.
• Ensure delivery to customers on time and with precision.
• Lead the troubleshooting, solve problems as they occur and ensure service integrity.
• Manage interdependencies and risks, for multi-functional, and drive resolution of key initiative challenges, escalating risks and issues to the Head of Dept for guidance and decision where required.
• Provide strategic and operational guidance on the implementation of key strategic projects & operational initiatives ensuring that these projects meet their strategic intent and goals.

Job Requirement

Requirements:
• Very strong analytical & critical thinking with data-driven.
• Excellent computer skills and proficient in Office.
• Good knowledge in optimization processes (LEAN or Kaizen Methodology)
• Outstanding communication skills in collaborating with diverse, multi-functional teams.
• Organization and project management skills in a dynamic, fast-paced environment.
• Ability to work autonomously and on multiple projects. Results driven with an eye for details.
• Excellent written and verbal communication in English.
• Bachelors degree

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent
  • Probationary period: 60 days
  • Working time: 9am-6pm
  • Colleagues: Young and international environment
  • Benefit:

    Parking allowance
    Phone allowance
    Laptop

  • Holidays:

    15/days a year

Company Overview

Flowerstore

Company size: 25-99
Launched in 2018, Flowerstore is Philippines #1 flowers and gifts e-commerce. Our mission is to provide the most affordable flower delivery service in all...Detail

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Operations Analyst

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