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Operations Human Resource Specialist (Chuyên Viên Nhân Sự Khối Vận Hành)

7-Eleven Vietnam
Updated: 09/01/2019

Employment Information


  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave

Job Description


Operations Human Resources Specialist is responsible for creating and maintaining the stability of human resources management system through recruitment, training & development and employee relations activities, this role will be specifically managing store-level employees within our 7-Eleven store chain


Report to: Operations Manager

1. Recruitment (50%)

· Coordinate with Operations department to identify staffing needs

· Source potential candidates through recruitment channels

· Design job descriptions and interview questions or test that reflect each position’s requirements

· Conduct the mass recruitment/interview based on recruitment process

· Organize and attend job fairs and recruitment events

· Forecast quarterly and annual hiring needs

· Improve current recruitment process

2. Training & Development (30%)

· Prepare and maintain training facilities and training materials

· Carry out Training Needs Analysis (TNA)

· Conduct Orientation training for new hires and perform training evaluation

· Coordinate with other training vendors/ service providers to implement training courses

· Combine performance review with employee’s needs to make suggestions for retention via internal training programs

· Improve the training process

3. Employee Relations (20%)

· Update and maintain employment policies

· Manage employee relation activities and improve employee engagement

· Manage resignation process, conduct exit interview

· Deal with all employee relations issues and maintain good employee relations

· Consult with Trade Union

Job Requirement

·         Bachelor Degree in Business Administration, Human Resources Management, Law, English or related ones

·         03 + years of working experience in the similar position, experience in mass recruitment is a must

·         Having a solid knowledge of: Human Resources Management, Talent Acquisition, Talent Development and Employee Relations

·         Have a good knowledge of labor law, HRIS and retail industry

·         Proficient in Microsoft Office, internet and social networking

·         Fluent in English. Knowing Japanese or other foreign languages is an advantage

·         Communication and presentation skills

·         Interview and training skills

·         Planning and organizing skills

·         Time-management, negotiation and problem-solving skills

·         Collaboration and independent skills

·         Honest, careful and full of responsibility

More Information

  • Degree: College
  • Age: 25 - 28
  • Job type : Permanent

Company Overview

7-Eleven Vietnam size: 500-1000
 ABOUT 7-ELEVEN AND SEVEN SYSTEM VIET NAM 7-Eleven is an international chain of convenience stores of over 62,000 stores with Viet Nam as the 19th...Detail

Operations Human Resource Specialist (Chuyên Viên Nhân Sự Khối Vận Hành)

7-Eleven Vietnam

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