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Công ty Cổ Phần TIKI

Partner Support Representative

Công ty Cổ Phần TIKI
Updated: 16/08/2019

Employment Information

  • Work location: Ho Chi Minh

    Salary:

  • Industry: Customer Service

    Deadline to apply: 15/09/2019

  • Job level:

Benefits

  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave

Job Description

The Seller Support Associate acts as the primary interface between Tiki and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Tiki platform.

The Seller Support Associate has an immediate, distinct effect on the experience of customers of Tiki, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.

Job Requirement

  • Bachelor Degree is required
  • Minimum 1 years experience within a customer service /contact centre environment
  • Committed seller advocate, drive process & tool improvements.
    Enthusiasm and strong self-motivation.
  • Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
    Demonstrates effective communication, composure, and professional attitude
  • Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

More Information

  • Job type : Permanent

Company Overview

Công ty Cổ Phần TIKI

https://tuyendung.tiki.vnCompany size: 500 - 1000
Thành lập năm 2010, Tiki.vn (viết tắt của Tìm kiếm & Tiết kiệm) hiện là trang mua sắm trực tuyến đáng tin cậy nhất trong lĩnh vực thương mai điện tử...Detail
Job tags / Skills:TikiCare

Partner Support Representative

Công ty Cổ Phần TIKI

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