Cập nhật và lưu giữ những bảng Thông tin Kỹ thuật, An Toàn Hóa chất, Báo cáo kiểm tra sản phẩm và những tài liệu khác.
Chú ý về những trường hợp thiếu hụt hàng hóa cũng như quá tải hàng hóa trong công tỵ nói riêng cũng như trên thị trường nói chung.
Dành thời gian hỗ trợ nhân viên kinh doanh, giúp duy trì mối liên hệ với khách hàng, chia sẽ kinh nghiệm và đồng thời giám sát nhân viên kinh doanh.
Tiến hành họp Kinh doanh, đào tạo kinh doanh định kỳ hàng tháng, hàng quý và những sự kiện quảng bá hình ảnh kinh doanh khác.
Cùng với kỹ thuật tiến hành đào tạo và chỉ dẫn tận tình cho công nhân của khách hàng khi cần thiết
To work with sales team in developing, coordinating and improving sales executives’ effort.
To review and monitor sales executives’ performance through report analysis and field visits
To motivate sales personnel and technicians and maintain morale at high level.
To study regularly each territory and plan for ensuring maximum potential and adequate coverage levels, report to Regional Sales Manager regularly.
To in-charge and take care of top-ranking customers, together with sales.
To maintain an awareness of market situation and competitor activities and adjust strategies accordingly.
To make recommendation regarding sales organization, customer coverage, sales territory revision, training programs, sales objectives/targets, pricing, delivery schedule/transportation, service team.
To suggest improvements in company products, policies and procedures regarding sales and product marketing.
To suggest and propose new products developments to Management.
To suggest and create improvements methods in customer service policies and procedures.
To forecast and set up of sales targets by territory through liaise with Sales Personnel.
To provide and report next-year forecast to Management by end-of-year, by submitting “Yearly Sales Proposal”.
To ensure that sales targets are achieved by implementing accurate sales strategies.
To maintain complete records of all customers and to analyze weekly sales reports for proper call planning, customer coverage, call activities and expenses control.
To keep and organize newer records of all Technical-Data Sheet, Chemical-Safety-Data-Sheet, Product Testing Report, Product Certificate and any other documents.
To be aware of out of stock and over stock situations within the company and the market.
To spend time in the field providing specialist support to sales personnel, maintaining contact with selected customers, providing on-the-job training/motivation, supervising sales personnel.
To conduct Sales Meetings (every month), Sales Training (each quarter) and any other Sales Promotional event.
To conduct training and briefing to customers’ workers, together with technicians, if necessary.
To monitor product selling price to all customers, as well as other terms and conditions given to customers.
To monitor and control debtor records.
To coordinate with Testing laboratory in all kind of product testing and sample testing. Review and approve testing reports before submitting to customers.
To lead, organize and train technicians to provide better services to customers.
To lead, organize and plan activities of engineering department, in machinery and spare-parts repairing, together with chief technicians.
To monitor spare-parts, glue applicator machinery and other equipments send to customers.
To advise in purchasing and design of machinery, spare-parts or other accessories for customers purpose.
To attend to any functions and activities related to customers or sales.
Rights:
To be eligible for price approval in the standard price of the company (if the business manager is not available at the company)
The right to use the equipment
Improvement idea
To receive the rights under the labor law provisions
