Product Manager - Cards, WPB (GCB6)

HSBC Vietnam

Ho Chi Minh

  • Updated


  • Industry


  • Job type


  • Salary


  • Experience

    2 - 5 Years

  • Job level


  • Deadline to apply



  • Insurance
  • Allowances
  • Annual Leave

Job Description

In this role, you will:

Impact on the Business

  • Work closely with various departments to drive business and targets.
  • Track and review individual portfolio performance on an ongoing basis.
  • Heighten awareness of the product through periodical circulation of related articles, news, competitive information and other marketing literature.
  • By proactively identifying new and managing the business mix and distribution channels to achieve efficiencies in acquisition and product.

Customers / Stakeholders

  • Identify new customer segments to offer products and enhancements to meet financial objectives and enhance customer experience.
  • Initiate / manage product development and market research including focus groups (internal and external).
  • Define new products and product features, analyse feasibility and prepare business case.
  • Champion each project, driving it from initiation to evaluation, according to ASP Product Development Guide.
  • Develop an implementation project plan, coordinate implementation and work closely with IT, Operations, Credit, LGA / Compliance and Fraud / AML teams.
  • Ensure development of infrastructure, systems and methodology to manage product.
  • Liaise and develop operational workflow.
  • Ensure identification, assessment, mitigation and control, loss identification and reporting of operational risk is adequately managed.

Leadership & Teamwork

  • Enhance product skills training.
  • Work with Training, ASP and other relevant parties to implement appropriate product training.
  • Interact with other PFS areas including IT, Call Centre, Credit, Channels and ASP.

Operational Effectiveness & Control

  • Remains compliant with and ensures awareness of Audit and Group requirements and other internal guidelines. Ensures strict compliance with government banking regulations. Timely implement internal and external audit points together with any issues raised by external regulators.
  • Ensure identification, assessment, mitigation and control, loss identification and reporting of operational risk is adequately managed.
  • Complete tasks and fulfill responsibilities as outlined in CDD LoBP, AML Policy; Sanctions Policy and always stay vigilant to identify and report warning signs to detect, deter and protect customers and the bank from fraud and financial crimes.

Job Requirement

To be successful in the role, you should meet the following requirements:

  • University (BA) or (BS).         
  • Two to five years working experience.
  • Minimum of a bachelor’s degree in business, related field.
  • Minimum of 3 years work experience within banking or financial industry.
  • Relevant experience on credit card with good understanding on the market landscape.
  • Proven track record of communicating effectively within the organization and with customer groups.
  • Excellent analytical skill with strong business acumen.
  • Ability to work in a team-oriented environment and effectively influence and communicate across various business lines at different levels within the organization.

More Information

  • Degree: Bachelor
  • Age: Unlimited

Job tags / skills

Save job Email me similar jobs Report job

Report job