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About YCH Group Founded in 1955, YCH Group is the leading integrated end-to-end supply chain... Detail

QA Executive

Employment Information
  • Work location

    Binh Duong

  • Job level

    Experienced (Non - Manager)

  • Industry

    Quality Control (QA/QC)

  • Job type


  • Salary

  • Deadline to apply



  • Insurance

Job Description

  • Deploy QMS from corporate to Departments & Sites as well as process, work instructions at Country.
  • Work with Operations to implement QA requirements from Customers.
  • Support departments & Sites for compiling process, work instructions.
  • Prepare training materials, testing materials & roll out QA training courses for Departments & Sites such as good warehouse practices, good transport practices, pest control, pallet management, change control, CAR analysis, Document & record control, ISO 9001:2015, House Keeping …etc.
  • Make audit plans such as ISO 9001 internal audit, Operation Process Audit, Inventory Audit, hot-spot audit, to conduct audits at Departments and Sites.
  • Work with Government Officers for required regulation trainings and required certification implementation.
  • Support Departments & Sites for corrective actions and follow up until completion.
  • Work with Operations and Customer for audits from Customers.
  • Follow up action plans after auditing.
  • Work with relevant departments to implement customer satisfaction survey Y-score.
  • Work with Operations to improve customer score
  • Support Operations for solving customer complaints as well as updating customer complaints log.
  • Work with Business Development, Project team to clarify QA requirements of new projects & support operations for implementation.
  • Work with Operations for damage & loss from transport & warehouse, updating into online corporate report & issue CAR in that case.
  • Monthly & Quarterly, work with each department & Operations to get data from KPIs dashboard and consolidate into ONE report, highlight key points issue CAR in case failed KPIs and continue follow up action plans until completion.
  • Do monthly & quarterly reports according to QA corporate reports
  • Support Departments and Sites to do CAR 7 steps analysis and complete corrective actions & preventative actions.
  • Deploy risk management for departments & Sites in Vietnam
  • Conduct risk management training
  • Conduct to do risk assessment with each department/ warehouse / transport
  • Work with each department and Operations to give action plans to minimize risks.
  • Continue tracking & follow up action plans until completion.
  • Analysis trending of CARs, complaints, Y-score as well as findings from audits and take improvements.
  • Share good practices & key learnings to Operations

Job Requirement

  • Must be proficient in English both in writing and speaking;
  • Must have experience in implementing ISO 9001:2015, ISO 22000 & HACCP;
  • Must be mature and able to work independently;
  • Must be an excellent leader and team player;
  • Must have excellent communication and presentation skill;
  • Must have knowledge in Statistical Quality / Process Control / 6-Sigma / Lean Program
  • At least 5 year(s) of working or more in the QA profession & 02 years at Supervisor level up
  • At least 3 years QA experience in supply chain industry ( be preferred )
  • ISO 14000, ISO 18000, ISO 3100 – risk management  Implementation ( be preferred )
  • Bachelor's Degree or Professional Degree in any field; ISO 9001:2015 certificate is a must.

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