Location

Updated
12/01/2021
Industry
Retail / Wholesale , Sales / Business Development , Household / Personal Care
Job type
Permanent

Salary
15 Tr - 25 Tr VND
Experience
3 - 10 Years
Job level
Team Leader / Supervisor
Deadline to apply
10/02/2021

Benefits

Laptop
Insurance
Travel
Incentive bonus
Healthcare
Training Scheme
Salary review
Annual Leave

Job Description

Act as key contact point for the brand in Hanoi in terms of brand, business and operations.

Sales Management

Take charge of Implementation and achievement of sales plan, KPI per counter/location while working closely with the Counter/Store Managers. Monitor results and take actions on an immediate and ongoing basis
Work with Counter/Store Managers to achieve productivity targets per counter; Monitor profitablity and expenses, returns, testers
Monitor competitors' activities, growth and market trends to have the suitable plan
Responsible for all new store openings while working with Retail Operations Manager
Work on incentive and remuneration scheme for each staff and counter according to the market's benchmark

Store Operations

Plan and execute marketing activities
Plan and implement CRM program and activities
results- Analyze and keep track of customer database to propose relevant programs and activities. Ensure customer recruitment, retention and growth
Ensuring all Global Event/Merchandising guidelines are adhered to

Inventory Management

Continuously monitor stock levels (minimums and maximums) in conjunction with Counter/Store Manager to ensure optimum coverage while minimizing excess
Make recommendations/plans regarding excess stock
Work with Counter/Store Managers, Retail Operations Manager on forecast for basic, new launches and projects on a monthly basis to ensure forecast accuracy and avoid out of stock
Ensure monthly orders are managed within guidelines and deadlines

Merchandising

Train Counter/Store Managers to uphold merchandising expectations and develop standard of visual excellence
Monitor merchandising by location to ensure adherence to guidelines and standards
Work with Counter/Store Managers to achieve highest standards of merchandising, display and counter hygiene
Ensure that maintenance is followed up and that forms and requests are being submitted in a timely accurate manner
Work with Counter/Store Manager on visual merchandising needs and report to Brand Manager for order and replacement

Human resources development

Recruit Counter/Shop Managers and makeup artist recruitment as required to meet brand standards - Provide direction, on-going training, coach Counter/Shop Managers, makeup artists to develop and motivate team
Provide clear and constructive feedback on regular basis to Counter/Shop Manager and artist on their performance
Communicate clearly the customer service objective to managers and artists

Others

Display excellent customer services skills to the team
Quickly and effectively resolve customer issues
Establish relationships with VIP customers to understand market needs
Internally, work closely with cross-functions team (HR, Finance, Logistics, Operations, etc.)- Externally, build and maintain a positive relationship with retailer, partners

Job Requirement

Previous experience in cosmetics field preferred. Leadership, training, public speaking experience needed.
Two years management experience in retail
Analytical/Interpretive Skills
Communication skills
Customer-oriented

More Information

Age: Unlimited

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First Alliances

Job level	Team Leader / Supervisor
Salary	$ 15,000,000 - 25,000,000 VND
Deadline to apply	10/02/2021
Industry	Retail / Wholesale , Sales / Business Development , Household / Personal Care
Experience	3 - 10 Years

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Apply for: Quản Lý Bán Lẻ Mỹ Phẩm (ID: 494237)

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