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Receptionist (Front Office)

FV Hospital
Updated: 11/07/2019

Employment Information

Benefits

  • Insurance
  • Health checkup
  • Training & Development

Job Description

General purpose of the position:

  • To assist patient to register new patient or to modify their personal information in compliancy with procedures effectively and professionally
  • To have good knowledge on medical activity to triage patient to the appropriate/ right department
  • Be attentive to handle enquiries of patient/ family either in face-to-face situations or by phone efficiently & professionally

Key duties:

  • Register for new patient in compliance with Patient registration policy
  • Efficiently cooperate with Medical secretary and receptionist at OPD to update patient information into system
  • Identify patient’s information (symptoms) to assist patient to go to the appropriate clinical department
  • To coordinate with Patient Service Clerk to order brochures from the store, set up and fill up brochure, remove any brochure expiry date, make report weekly.
  • Cross training will be located at Operator, Admission Office, Information desk and VIP lounge as assigned by Front desk supervisor or Front Office Manager.
  • Customer services & patient complaints handling.

Job Requirement

  1. Qualification: University degree in major foreign language

  2. Experience: freshman are welcomed to apply, working in the hospitality industry is referable

  3. Skills and knowledge:

    Skill

  • Able to work independently

  • Sense of responsibility

  • Self discipline

  • Team work spirit

  • Ability to work under pressure and in an environment of a multi-national culture/

  • Effective communication skills in Vietnamese and English

  • PC proficiency

    Knowledge: Good knowledge of general information about medical is referable

      4. Foreign language(s)/ Ngoại ngữ: Speaking good English and or/French would be an advantage

More Information

  • Degree: College
  • Age: Unlimited
  • Gender: Female
  • Job type : Permanent

Company Overview

FV Hospital

www.fvhospital.comCompany size: 1000
FV Hospital is 100% foreign-owned; it is financed by a group of French, Swiss and Belgian doctors - all very experienced healthcare professionals - supported...Detail

Receptionist (Front Office)

FV Hospital

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