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Cty TNHH Columbia Asia (Viet Nam)
Updated: 20/02/2020

Employment Information


  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Seniority Allowance
  • Annual Leave

Job Description

  • Generate multiple call telephone console and route calls to the appropriate person or location.
  • Provide general information on services offered by the hospital
  • Direct guests, patients, relatives and vendors to the appropriate department/staff
  • Receive complaints and feedback from customers.
  • Handle feedbacks and provide service recovery.
  • Coordinates information with Finance team to ensure all charges are captures and properly collected and payment collection
  • Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic/hospital charges.
  • Booking and re-scheduling of appointments
  • Other assigned duties shall be discussed on the interview

Job Requirement

  • Bachelor's Degree in English/Hotel management/tourism or related.
  • Conversant in English both oral and written.
  • Preferably with 1 – 2 years of experiences
  • Good interpersonal and communication skills
  • Be able to work under high pressure

More Information

  • Degree: Bachelor
  • Age: 23 - 35
  • Job type : Permanent
  • Probationary period: 02 months
  • Working time: Rotational shiftwork (Monday to Sunday)

Company Overview

Cty TNHH Columbia Asia (Viet Nam)

Công Ty TNHH Columbia Asia Việt Nam 100% vốn đầu tư của Mỹ chuyên cung cấp các dịch vụ chăm sóc sức khoẻ chất lượng cao cho người Việt Nam và người nước...Detail

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Cty TNHH Columbia Asia (Viet Nam)

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Cty TNHH Columbia Asia (Viet Nam)

Employment Information