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Restaurant Supervisor

Annam Gourmet Market
Updated: 16/05/2019

Employment Information


  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Seniority Allowance
  • Annual Leave

Job Description

Annam Gourmet seeks for candidates of the vacancy Lounge Supervisor with the requirement as below:

Job Functions

  • Organize and supervise shifts of the staffs including their attendance, appearance, presentation, etc.
  • Maintains ambiance by controlling lighting, cleanliness, background music if any, linen service, glassware, tableware, and utensil quality and placement; monitor food presentation and quality.
  • Carry out on-job-training for all service staffs within working hours
  • Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures in compliance with company policies & legal regulations; maintain security and sprinkler systems; ensures high level of hygiene at all times in all service areas
  • Manage the staffs well by orienting, training, assigning, scheduling, coaching, counseling, and rewarding or disciplining employees and provide feedbacks to keep them upbeat and productive
  • Communicate job expectations to the staffs by planning, monitoring, appraising, and reviewing based on their performance;
  • Ensure customer-service standards; resolve problems; complete audits;
  • Identify the trends in longue industry, determine or propose actions for system improvements; implement changes to promote the brand
  • Deliver superior guest services and ensure absolute customer satisfaction, handle effectively customer enquiries and complaints (if any)
  • Estimate consumption, forecast requirements and maintain inventory of the lounge
  • Control costs and minimize waste
  • Nurture a positive working environment and lead by example
  • Report on traffic, turnover of the stores
  • Other missions assigned by Store Manager/ director

Job Requirement

Education: Culinary school diploma or BS degree in Business Administration/ hospitality

Software skills: Word, Excel, Power point

English : Advanced

At least 2 year of experience as a Supervisor, preferably major in F & B, hotel, restaurants.

Key Requirements/ qualities

  • Excellent verbal communication skills in both English & Vietnamese
  • Proven working experience as restaurant/longue manager
  • Quick-minded, strong problem-solving skills
  • Negotiation & persuasion Skills
  • Good observational & organizational, customer-oriented skills
  • Good management skills
  • Good understanding of restaurant/lounge operations, F&V, Marketing &Customer service
  • Good knowledge about Western cuisine
  • Computer literacy and familiarity with restaurant/longue management software
  • Strong leadership, motivational and interpersonal skills
  • Good & professional appearance

Bartender skills is a plus

More Information

  • Job type : Permanent

Company Overview

Annam Gourmet Market
Annam Group has become the premier company in food service and beverages in Vietnam, operating ventures in both retail and wholesale fields. Additionally,...Detail
Job tags / Skills: Bartender F&B Attendant

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Annam Gourmet Market

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