Location

Ha Noi

  • Updated

    17/09/2020

  • Industry

    Insurance

  • Job type

    Permanent

  • Salary

    Competitive

  • Experience

    0 - 0 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    17/11/2020

Benefits

  • Insurance
  • Travel
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review

Job Description

  1. Make calls to customers according to retention program, customer care programs by phone;
  2. Receive and handle all requests, inquiries and complaints of the Customer via telephone, e-mail and electronic communication channels in accordance with operation's regulations and instructions;
  3. Support insurance transactions at Customer Service department;
  4. Recording acknowledging information into the system, storing reports;
  5. Other tasks as assigned.

Job Requirement

  1. At least 2 years relevant working experience (in customer service, call center).
  2. Good communication skill. Fluent, clear voice. Customer persuasion skill. Ability to work under pressure. Good knowledge of life insurance is preferred.
  3. University degree in economics, finance or equivalent. Basic English. LOMA certificate is preferred.

More Information

  • Age: Unlimited

Job tags / skills

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