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Sale Engineer

Faro Recruitment Vietnam JSC
Updated: 18/10/2019

Employment Information


  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

About the Employer

Subsidiary of an MNC headquartered in London, United Kingdom. The business deals with manufacturing and selling of advanced industrial refractory products and systems to global Steel and Foundry industries and a range of special refractory products to Aluminium, Petrochem, Cement, Power, Glass, Solar, Mineral processing industries, among others.

Globally the corporation employs over 12,000 employees across 40 countries that include 70 manufacturing sites, 120 sales locations and 14 R&D centres. The business enjoys almost 56% market share in the industry across the globe.

About the Position

This position is a headcount belongs to the Company's Foundry Division.

1. Job Purpose

To work on generating revenue from customers to achieve maximum growth and profit;

To build long-term relationship to customers/resellers/distributors and have in-depth understanding their needs or problems.

2. Key result Areas

  • Liaise with marketing team to identify potential product/project of solution delivery to customers;
  • Develop connection to key customer accounts;
  • Conduct trials in co-ordination with application engineers to establish the claimed benefits and the values generation;
  • Assist in bulk trials for customers as and when required to help regularize the business;
  • Help in resolving customer complains related improper product application, product quality, pricing, delivery and services;
  • Provide call report, sales report and trial report;
  • Assist sales manager in maintaining MIS , routine works and promotion activities;
  • Help in conduct customer workshop on proper product application to educate users at customer’s end;
  • Assist accountant in collection;
  • Complete missions given by the line managers.

Job Requirement

1. Qualifications:

  • Job holder should be graduate /Diploma Holder in Metallurgical or Chemical Engineer;
  • Working knowledge of computer operation is essential.

2. Experience:

  • Experience in foundry in foundry is a plus.

3. Knowledge:

  • Good command in English and Vietnamese;
  • Foundry and chemical knowledge are plus.

4. Skills & Behaviour:

  • Good interpersonal skill is a must as the job requires getting work done at customer end through interaction with people at various levels in different departments;
  • An understanding of costing would be useful as it would help in demonstration EVC to the customers;
  • Flexibility and ability to work under pressure;
  • Professionalism and accuracy in reporting;
  • Availability to travel;
  • Self-dependent and accountable.

5.  Problem Solving / Complexity

  •  The job demands good understanding of metallurgical and foundry process of ferrous. This would enable identification opportunities at customer’s end;
  • Job involves creative thinking in developing connection and product application in difficult situation;
  • It involves closed interaction with customer’s purchasing, production, engineering and quality assurance personnel for developing long-term profitable business;
  • The job involves good amount of travelling all across up-countries and adaptability to different working conditions is essential.

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Faro Recruitment Vietnam JSC
Since its establishment in January 2006, Faro Recruitment Vietnam JSC (formerly TT Royal Human Resources Management JSC) has developed its business in...Detail

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Sale Engineer

Faro Recruitment Vietnam JSC

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