Support and coach junior officer in assigned Group to achieve individual & group target. Enhance daily management with member in assigned Group.
Built and maintain close relationship with dealer’s management. Regular report/follow up with assigned dealers.
Enhance Provincial sales
Involve/ responsible in fleet performance at assigned dealers.
Involve in company’s Projects.
Entrench Toyota/Hino/Suzuki/Lexus Financial Services as the Toyota/Hino/Suzuki/Lexus Dealers' first choice for financial and related services through quick, effective and accurate documenting of applications and loan contracts.
Attain complete customer satisfaction in the finance and insurance sales process.
Attain acquisition and retention goals for finance volume, finance terms and insurance sales.
Ensure thorough completion and collection/provision of credit application, supporting documentation, security and legal documentation such as loan contract, pledge, guarantees, initial and original true copies of vehicle registration papers for credit decision and administration
Provide transparent and regular reporting on status, timelines, success and failures on all sales & marketing activities in the assigned dealership.
Provide timely market intelligence on competitor offers and activities to attract Toyota business, either directly or indirectly.
Ensure all legal documentation is accurately complete, valid and safely received at TFS.
Support Credit investigation (if needed)
To undertake other tasks as and when assigned by Head of Group/Head of Dept.
Preferred qualification in finance.
Preferred experience gained in professional retail service industries.