Sales admin/Customer Service Staff

PNmedia
Location

Ho Chi Minh

  • Salary

    8 Tr - 14 Tr VND

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    10/10/2020

Benefits

  • Insurance
  • Travel
  • Allowances
  • Travel Abroad
  • Incentive bonus
  • Training Scheme
  • Salary review
  • Seniority Allowance
  • Annual Leave

Job Description

JOB DESCRIPTION

  • Resolve customers’ inquires and requests via email (90%), fanpages (10%) in terms of past order issues
  • Report to the manager all customers’ suggestions about the product quality, product innovation, etc…
  • Coordinate with fulfillment department to track order delivery status, set up a replacement process for the lost/damaged orders, and proactively contact with customers to ask for more information regarding product’s manufacture
  • Manage and keep track of new orders. Work with company’s suppliers/partners to conduct the new orders’ manufacture process
  • Study, research new products and perform the copywriting of the new products’ information/description.

BENEFITS:

  • Working time: Monday – Friday and 2 Saturdays/month
  • Yearly income :14-16 months of salary ( 13th month salary, New Year Bonus, Quarter Bonus, High Result Bonus…)
  • Salary increase consideration every 6 months – 1 year depending on KPI
  • Professional training with the newest knowledge about ecommerce in the world
  • Comfortable and friendly working environment
  • Adequate and modern working tools & facilities
  • Local travelling at least 1 time per year, or overseas travelling if company’s business result is good.

Job Requirement

  • University or College Degree, majored in English, Economics, Marketing, etc…
  • English proficiency equivalent to IELTS 6.5+ (or TOEIC 900)
  • No experience is required. Candidates will be trained during probation period
  • MUST BE METICULOUS. This requirement is a compulsory condition
  • Can use MS Word, Excel effectively
  • Communication and teamwork skill
  • Dedicated, proactive in work
  • Work location: Tan Phu District, Ho Chi Minh city.

More Information

  • Degree: College
  • Gender: Female
  • Probationary period: 1-2 months
  • Age: 20 - 32
  • Working time: 44h/week

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