Execute sales process to generate business in line with the sales plan.
To demonstrate sales strategy and leadership sprit towards a specific project in order to deliver sales budget and overall successful business implementation.
To handle enquiries or divert enquiries from customers to respective departments
Assure the successful client integration.
To support the adherence to SOPs and show sales ownership towards customer service issues when necessary.
Provide market insights to Sales management for sales planning and forecast activities (including prospect qualification and local market intelligence).
To follow up on claim handling and complaints in close cooperation with operations and with Sales management.
To maintain data quality in CRM in line with Sales KPIs for Sales pipeline size, number of new opportunities, data assurance, etc.
To be responsible and coordinate with accounts and keep track of the outstanding of assigned customers
To take up additional tasks to be assigned by Sales Manager.
Job Requirement
Educational background / Work experience
Sales experience within our industry (minimum 1 year)
Functional experience in air / sea / customs brokerage.
Business administration / commercial background
Other Skills
Able to successfully execute the sales process.
Able to manage cross-functional interfaces (Operations and ISPs).