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[ SCOMMERCE - HO CHI MINH] HELPDESK TECHNICIAN - SC-TA1

Công ty Cổ phần Dịch vụ Giao Hàng Nhanh
Updated: 13/07/2018

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

Supporting

- Troubleshoot end-user hardware/software issues for about 200 end users, including users at remote sites within the Scommerce Group area.

- Provide technical support, software and hardware installation (Network connection, Printer, Scan, Computer, Ncomputing, Think Client, Laptop, Macbook, Projector, Wifi, Gmail, Outlook, Windows..)

- Technical services and support at the network: WAN and LAN connectivity, routers, firewalls, and security

- Write user guide for user

- Work with ISP setup internet line

Management Fixed Asset

- Periodically do reports and report to IT Helpdesk Team Leader

- Responsible for management and follow fixed asset at Warehouse & Office

- Periodically Checklist fixed asset monthly

- Join with IT Network System team to the setup System Network (LAN, WAN) for new office. Include setup Internet connection, LAN Cable Network, Wifi, PC, Laptop, Printer, Server, File Server, Switch layer2, layer3, Router Cisco, Vigor, VPN connection, Firewall Fortinet, Watchguard.

Setup projects expansion

- Join with IT Network System team to the setup System Network (LAN, WAN) for new office. Include setup Internet connection, LAN Cable Network, Wifi, PC, Laptop, Printer, Server, File Server, Switch layer2, layer3, Router Cisco, Vigor, VPN connection, Firewall Fortinet, Watchguard.

Network Administrator & Security

- Monitoring and maintaining Infrastructure systems Network and Security (Internet lines, Router, Switch)

- Participate in developing/ managing IT infrastructure and security systems

Report

- Report to Helpdesk Team Leader weekly

Job Requirement

-       Good communication (Work with other department) 

-       Good problem Solving Abilities

-       College of Information Technology

-       Minimum 2 years’ experience about IT Helpdesk Technical or Support

-       Certificate of MCSA & CCNA

-       English: elementary level

-       Suitability adapts the value of Integrity, Respect, and Customer-first.

-       College of Information Technology

-       Certificate of Network Administrator (MCSA)

-       Strong knowledge of IT troubleshooting

-       Knowledge Router, Switch & Firewall

-       Knowledge routing

-       Knowledge all internet services

-       Knowledge wed services & domain hosting

-       Knowledge of MAC OSX

More Information

  • Degree: College
  • Age: 20 - 30
  • Job type : Permanent

Company Overview

Công ty Cổ phần Dịch vụ Giao Hàng Nhanh

http://giaohangnhanh.vnCompany size: 3000-5000
Company overview Giaohangnhanh.vn (GHN) is a leading service provider for last-mile delivery for e-commerce in Vietnam. We create a full-package of...Detail

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[ SCOMMERCE - HO CHI MINH] HELPDESK TECHNICIAN - SC-TA1

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