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Senior IT Technical Service Engineer

HSC - Chứng Khoán Thành Phố Hồ Chí Minh
Updated: 15/05/2019

Employment Information


  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave
  • Sport Club

Job Description


  • Operate, monitor and diagnose Derivatives trading system and DR site.
  • Research, design, develop and implement solutions for fault, performance, capacity, and configuration management for applications. Will work in conjunction with Infrastructure teams to identify combined, centralized solutions.
  • Designs, develops and implements documentation or tools appropriate to the maintenance of application platforms.
  • Develops, improves, modifies and assesses security architecture in a hosting based environment
  • Responds to all system security weak points and partners with other teams and third party vendors to resolve security issues.
  • Provide Tier 2 support to issues escalated from Service Desk team. Interface with development teams to resolve Tier 3 'in code' issues. On-call support for escalated off-hours issues.
  • Execution and maintenance of internal SLAs developed with business stakeholders
  • Performs other related duties as required

Job Requirement

Formal Education & Certification

  • University degree in the field of computer science or information systems.
  • Minimum 2 years in a technical role involving applications operation and management, preferably in a 24-7-365 production environment.
  • Has MCSE, LPIC-3 is preferable.

Knowledge & Experience

  • Must have solid working experience and knowledge of Windows and Unix/Linux operating systems. Should be familiar with HA, CFS configurations, security and patch management.
  • . Strong grasp of Internet network concepts, protocols and associated services (TCP/IP, HTTP, FTP, SCP, DNS).
  • Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies.
  • Installation, configuration and administration experience with operations management tools: IIS, Tomcat, RecordTS and VMware performance tools…
  • Experience administering/maintaining multi-tier application systems in a production environment.
  • Ability to respond to frequent pressure to meet deadlines when work speed and sustained accuracy are paramount.
  • Ability to provide off-hours operational support.
  • Strong, methodical troubleshooting skills.
  • Follows IT industry trends and developments. Will be leaned on for new ideas on process and product recommendations.
  • Ability to exchange information with technical and non-technical individuals in a clear and concise manner.

Personal Attributes

  • Good written and oral communication skills.
  • Good interpersonal skills.
  • Ability to conduct and direct research into IT issues and products as required.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self-motivated and directed.
  • Keen attention to detail.
  • Proven analytical, evaluative, and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Extensive experience working in a team-oriented, collaborative environment.

Work Conditions

  • Sitting for extended period of time.

More Information

  • Job type : Permanent

Company Overview

HSC - Chứng Khoán Thành Phố Hồ Chí Minh
Ho Chi Minh City Securities Corporation is a leading and award-winning professional securities brokerage and equity firm in one of the fastest growing...Detail

Senior IT Technical Service Engineer

HSC - Chứng Khoán Thành Phố Hồ Chí Minh

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