Location

Updated
22/01/2021
Industry
Freight / Logistics / Warehouse , Import / Export
Job type
Permanent

Salary
Competitive
Experience
3 - 5 Years
Job level
Experienced (Non - Manager)
Deadline to apply
15/02/2021

Benefits

Insurance
Travel
Allowances
Uniform
Incentive bonus
Healthcare
Training Scheme
Salary review
Seniority Allowance
Annual Leave

Job Description

Handling ocean import/ export shipments for customer: SM & NVO and free-hand accounts
Receive booking from factory & open the file.
Check orders and detail in systems.
Email gets approval from oversea customers.
Release booking to shipper and follow up.
Contact with carriers, vendors for any issue.
Issue HBL / MBL.
Contact with OPS for any related issue.
Checking documents.
Image all shipping docs to system.
Inputting and completing data in systems.
Tracking & Tracing.
Solving all related concerns/problems.
Handling customer inquiries professionally to maximize customers’ satisfaction.
Tactful in dealing with customer concerns, services recovery, and special service requirements.
Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
Perform other duties as assigned.

Job Requirement

Having 3 - 5 experience in Forwarding/ Logistics/ Express/ Transportation, Work as Customer Services / Operation Sea Export.
Prefer to have experience with handle global account.
Diploma/Degree in Economics (International Business, Logistics, Sea Transportation) or relevant field
English ability: Intermediate English (speaking, writing, reading, listening).
Computer skills: MS. Office (Word, Excel, PowerPoint), Email, Internet
Relationship building skill
Customer care
Responsibility

More Information

Degree: College
Age: 25 - 30

Job tags / skills

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View all

Job level	Experienced (Non - Manager)
Salary	$ Competitive
Deadline to apply	15/02/2021
Industry	Freight / Logistics / Warehouse , Import / Export
Experience	3 - 5 Years

Benefits

Job Description

Job Requirement

More Information

Job tags / skills

About us

Indo Trans Logistics

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Apply for: Senior Ocean Document Executive

Indo Trans Logistics