Senior Process Management Specialist


Ho Chi Minh

  • Salary


  • Experience

    3 - 5 Years

  • Job level

    Team Leader / Supervisor

  • Deadline to apply



  • Insurance
  • Allowances
  • Healthcare
  • Salary review
  • Annual Leave

Job Description


  • Build up and document process as VPB FC’s regulations. Ensure process optimization by getting process creation/ change initiatives approved by related departments.


  • Support Team Leader in the area of improving the business efficiently
  • Support BUs of Operations Division to build up and document process as VPB FC’s regulations
  • Create and support methodology of process mapping in BPMN format and getting verified by related units
  • Maintain to use BPMN standard and provide BPMN training at VPB FC as required
  • Measure quality of operations processes by building reports, diagrams and check practical result by sample test or survey
  • Coordinate with relevant departments/units, concerned people to assure key deliverables of projects/ plans/ assignments on schedule and within optimized resources
  • Maintain the smoothness of the flow of information between Business units
  • Update to Project Manager on project/assignment issues timely and propose appropriate solutions properly
  • Manages multiple business assignment, focusing on workflow & process designation
  • Implement assignments on time and on budget, including documents
  • Receive, analyze, propose and implement initiatives to optimize Operations’ processes
  • Supporting in training junios staffs
  • Undertake other tasks assigned by Team Leader

Job Requirement

  • Bachelor Degree in Economics, Business Administration, Finance
  • At least 03 years’ experience, prefer candidate working in finance-banking industry
  • Experience with business process building and reengineering
  • Understand of banking and financial products, services and processes
  • Strong stakeholder engagement, presentation, analysis & negotiation skills
  • Expertise with Process design software (Visio, MS PM, etc.)
  • Excellent in coordinate with relevant departments
  • Excellent in team-work
  • Project management basic skill
  • Time management skill
  • Ability to work under high pressure
  • Fluent in both Vietnamese & English

More Information

  • Degree: Bachelor
  • Age: Unlimited
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