Senior Technical Service Engineer

Avery Dennison RIS Vietnam Co., Ltd.
  • Salary

    Competitive

  • Experience

    3 - 4 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    29/12/2020

Job Description

- Second level support for Customer Support team and end customer directly, responsible to customer inquiries and resolve problems
- Training / training seminars on hardware/software solution for customers
- Assist and support Technical Support Engineer Supervisor.
- Provide support to the team to resolve difficulties encountered during daily operation
- Review the workflow for continuous improvements
- Travel to overseas for support and meeting is expected

Job Requirement

- 3+ years of experience in technical Support and user training
- Good experience on support in PC hardware/operating systems/office applications/LAN/Networking equipment.
- Strong interpersonal and communication skills with external customers and internal organization
- Fluent in spoken and written English and Vietnamese is a must, Spoken in Mandarin is preferred.
- Willing to travel overseas
- Required to work shift working day in a week (Review every quarter)

More Information

  • Degree: Bachelor
  • Age: Unlimited
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