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Service Technician

Công ty TNHH Fresenius Medical Care Việt Nam
Updated: 03/04/2020

Employment Information


  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Business Expense
  • Annual Leave

Job Description

Summary of Role:

. The position is located at: 02 at HCM office

· The role is to perform scheduled maintenance to prevent malfunction; to make repairs when equipment fails unexpectedly. This role may require extensive travel to satellite locations and other sites as required and may be allowed to lead suitable local technical projects.

· ad-hoc assignments

Responsibilities in Detail:

· Provide on-side installation, validation, and commissioning of devices. Perform hands on on-side troubleshooting, service and repairs

· Provide technical support to external customers at their location

· Provide onsite operating training to the customers

· Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/ sales

· Contribute to developing service technical documentation system

· Create and maintain service information in the company enterprise database

· Timely and professionally handle field service calls and issues arising from the field service visits

· Timely complete and submit all required paperwork

· Communicate with customer to ensure satisfaction and implement any necessary corrective actions

· Misc. other duties commensurate with the capabilities of a Field Service Technician

· The role includes occasionally travel within Vietnam.

· The position requires in multicultural/ multilingual environments in a highly matrix organization.

Job Requirement

Qualifications, Experience and Characteristics Required:

·       University Graduate with a diploma degree in electronic, biomedical or similar fields.

·       Technical skills and understanding of medical products are expected. Having over 02 years of experience is a advantage

·       Highly proficient with MS office applications (Word, Excel, PowerPoint), web search.

·       There should be a constant strive for continuous learning and knowledge growth. The position requires a strong sense for organization and structure; however creativity and strong imaginations in terms of technical relationships and business development should be present.

·       Interpersonal skills are necessary to communicate with internal and external personnel, strong oral and written communication skills, in English is a advantage. Intercultural skills are also a must.

·       Willing to travel occasionally throughout in national wide, if required

·       Working knowledge and ability to test and troubleshoot electrical analog and digital circuits

More Information

  • Degree: Bachelor
  • Age: 24 - 30
  • Gender: Male
  • Job type : Permanent

Company Overview

Công ty TNHH Fresenius Medical Care Việt Nam

Company size: 25-99
Fresenius Medical Care is the world’s leading provider of products and services for people with chronic kidney failure. Around 3 million patients with this...Detail

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Service Technician

Công ty TNHH Fresenius Medical Care Việt Nam

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Công ty TNHH Fresenius Medical Care Việt Nam

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Service Technician