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Big C Việt Nam

Store Customer Service Manager - Big C An Lạc

Big C Việt Nam
Updated: 19/10/2019

Employment Information

Benefits

  • Laptop
  • Insurance
  • Allowances
  • Incentive bonus
  • Annual Leave

Job Description

The ideal candidate is a partner with Store Director to supervise cashier operation in order to optimize service quality.

Responsibilities
· Coordinate with HR Department to recruit and coach employees to achieve service speed target
· Manage work schedule to ensure flexibility and fit with number of cashier counters opening in each time period
· Coordinate with related departments to ensure POS and other working equipment in good condition to serve customers
· Manage daily cash revenues, petty cash exchange, in comparison with system, and be responsible to explain with Store Manager about discrepancies
· Manage voucher sales and B2B sales at Customer Service Center
· Resolve customer complains and claims

Job Requirement

·2+ years experience in customer service management or store operation
· English proficiency
· Can-do attitude and attentive to detail
· Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

More Information

  • Job type : Permanent

Company Overview

Big C Việt Nam

www.bigc.vnCompany size: 9000
Established in Vietnam in July 2011, Central Retail Vietnam is a member of Central Group, one of the leading retailers in the region. With our sustainable...Detail

Store Customer Service Manager - Big C An Lạc

Big C Việt Nam

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