Ho Chi Minh
Implement and oversee the operation of ICT system.
Install and configure Windows Server 2019, Linux and data management systems (Exchange, Office 365, or Bitrix 24).
Configure and oversee operations of:
Monitor and ensure access properly to Nam Long Group’s resource and responsible for the delivery of I.T operation support related request including technical support for end users
Responsible for training end users about using I.T device and process.
Analyze and resolve incidents and ensure IT security Investigate
Lead and participate in all phases of ICT projects including in-house and outsourced
Consult I.T Manager on serious concerns and issues relating I.T infrastructure resource utilization.
Be responsible for IT asset management, license management and contract management
Develop and update user guide, system configuration, technical issues & solutions for ICT system
Monitor, administrate, configure Access Control system, CCTV, IT Invetory
Manage Helpdesk team and Helpdesk system