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Telemarketing Manager

Công Ty Harvey Nash (Việt Nam)
Updated: 12/12/2018

Employment Information


  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Business Expense
  • Annual Leave

Job Description

Harvey Nash's client is a company provides standard solutions for receiving, transferring and refunding domestic mail for business customers.


  • Calls per day per FTE
  • Customer conversion from prospect to shipper
  • Quality of campaigns and revenue generated
  • Sales lead generation
  • Team activities and skill checklists
  • Calls per day
  • Outbound/inbound
  • ACR on Hotline
  • C-View Accuracy
  • Employee satisfaction.
  • Unplanned staff turnover.
  • Employee development.
  • Succession planning.
  • Employee accountability and performance.

Job Requirement

  • Good communication skills
  • Analytical skills
  • Competency segment “Business‟
  • Customer Orientation
  • Planning & Organizing
  • Decision Making
  • 5 years sales management experience in a service-related industry
  • 2 years experiences in managing a Call Centre
  • 3 years experiences in a sales function.
  • Experience in managing a sales force
  • This position involves the management of the Telemarketing department within a specific country with responsibility for providing qualified leads to Field sales and Telesales in order for sales team to achieve country acquisition targets

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Công Ty Harvey Nash (Việt Nam)

www.harveynash.vnCompany size: 1800+
Harvey Nash Vietnam is part of Harvey Nash Group, one of the world’s leading executive search, professional recruitment and outsourcing companies, a trusted...Detail

Telemarketing Manager

Công Ty Harvey Nash (Việt Nam)

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