Telesales Effectiveness Management Specialist


Ho Chi Minh

  • Salary


  • Experience

    2 - 0 Years

  • Job level

    Team Leader / Supervisor

  • Deadline to apply



  • Insurance
  • Allowances
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Annual Leave

Job Description


  • Monitoring and driving the Telesales effectiveness to increase X-sell.
  • Managing and developing the capability of Telesales to increase X-sell.
  • Working closely with the sales team, updating of the actual situation at X-sell Telesales to determine the capability development target to come up to increase X-sell.


Monitor and drive business performance of X-sell Telesales:

  • Update X-sell Telesales performance (in-house), report to high management level
  • Work with all major stakeholders (internal and external) to communicate about goals, timelines, and key targets of X-sell in order to achieve the business objectives.

Building and developing capability of Telesales for X-sell:

  • Manage telesales capacity and capability to reach sales targets.
  • Implement & monitor campaigns in Telesales capability enhancement for X-sell..

Building strong relationship with main functions to empower effectiveness of those functions.

Undertake other tasks assigned by line manager.

Job Requirement

  • Bachelor Degree with majors: Business Management, Finance, Economics or Marketing, or Sales related majors.
  • At least 02 years of working experience in finance (banking, insurance, investment, etc.).
  • Experience in training for telesales channel is preferable.
  • Language requirements – Vietnamese – native, English – fluent
  • Computer Skills: skills in Microsoft Office applications (PowerPoint, Project).
  • Good communication and presentation skill.
  • Ability to work under high pressure.

More Information

  • Age: Unlimited
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