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Telesales Manager

Updated: 11/12/2018

Employment Information

Benefits

  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave
  • Sport Club

Job Description

  • Sales targets: Plan, organise and lead an efficient and effective Telesales and Telemarketing team to achieve sales targets. Implement appropriate sales initiatives in order to ensure achievement of sales targets
  • Develop a high performance service culture within the functional department.
  • Plan, organise and direct an efficient and effective functional department.
  • Develop IKOs/KPIs with team members and monitor individual performance.
  • Conduct performance appraisal: Conduct monthly Performance reviews with the staff in order to monitor and appraise on overall performance, acquisition of new and lost customers and development and maintenance of existing customers.
  • Monthly Coaching and Follow up sessions: Perform Coaching and follow up sessions with all members of the sales team to monitor development of skills and to identify further areas for training and development.
  • Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
  • Identify training needs and opportunities to develop a highly skilled functional department.

Job Requirement

  • Communication skills - Vietnamese & English, spoken and written (excellent)
  • 5 years sales management experience in a service-related industry
  • 3 years experience in a Call Centre/ Telesales team management position

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

People who applied to this job also applied to:

Telesales Manager

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