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Telesales Manager

Công Ty Harvey Nash (Việt Nam)
Updated: 12/12/2018

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Business Expense
  • Annual Leave

Job Description

Harvey Nash's client is a company provides standard solutions for receiving, transferring and refunding domestic mail for business customers.

Responsibility:

  • Performance verses AOP
  • Calls and activities of telesales
  • C-View Quality
  • Gross and Net Margins
  • AOP target attainment
  • Calls per day
  • New Business Revenue
  • Customer Brick Wall Process
  • Team call cycles per guidelines
  • Employee satisfaction.
  • Unplanned staff turnover.
  • Employee development.
  • Succession planning.
  • Employee accountability and performance.

Job Requirement

  •  
  • Communication skills, spoken and written (excellent)
  • Competences
  • Competency segment “Business‟
  • Customer Orientation
  • Planning & Organizing
  • Decision Making
  • Building and Leading Teams
  • Commitment to Excel
  • 5 years sales management experience in a service-related industry
  • 2 years experiences in managing a Call Centre
  • 3 years experiences in a sales function.
  • Experience in managing a sales force

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Công Ty Harvey Nash (Việt Nam)

www.harveynash.vnCompany size: 1800+
Harvey Nash Vietnam is part of Harvey Nash Group, one of the world’s leading executive search, professional recruitment and outsourcing companies, a trusted...Detail

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Telesales Manager

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