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Ticketing Executive (Đi làm ngay)

Công Ty Exotic Voyages
Updated: 23/08/2019

Employment Information

  • Work location: Ha Noi

    Job level:

  • Experience: 1 - 2 Years

    Salary: -

  • Industry: Customer Service, Tourism, Aviation

    Deadline to apply: 23/08/2019

Benefits

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Training & Development
  • Salary review

Job Description

1. Ticket daily work management
- Receive daily requests from the assigned email address and company internal system. Handling booking and delivering the result
- Ensure that work will be done precisely, promptly and meet the requirement
2. Reconfirm ticket
- Reconfirm within 24h before the departure flights
- Update the information of all booked flights (delay, cancel, change,… so on)
3. Check feedback from Sales & Operation department regarding Clients currently on tour for following up
Check daily feedback and work with Sales & Operation team to ensure everything is going smoothly
4. Advise Sales and Operation team the best solutions to any issues arising
5. Weekly/monthly team meeting to summarize the tasks of the past week and plan for the next one.
6. Reporting to OM
7. Update new prices, promotions, information of the airlines
8. Update current working situation with partner to OM
9. Other tasked required by OM

Job Requirement

- Experience: having at least 2 years’ experience at tourism sector (sales/operation/ticketing…) (obligation) 
- Having experience in ticketing as well as good ability to use airlines system (SABRE, ABACUS...) and international flight system.
- Excellent communication skills in English (speaking and writing). Ability to speak another language will be an advantage.
- Good knowledge of airlines, airport
- Skills: 
+ Good PC skills including Word, Excel, Internet 
+ Management and Organization skills
- Characteristics: Enthusiastic, dynamic, positive attitude, open-minded, honest, quick learner. Willing to work with difficulties

***Total rewards:
The highlight and attractive benefits: 
1. International luxury travel company with professional, young and dynamic working environment, competitive salary & bonus
2. Intensive training including inspection trips as well as free English courses with Native English teachers
3. Motivation trips: Under the spirit “Work Hard, Play Hard”, annually there will be several Motivation trips of the whole Company, of each department, each destination with a lot of attractive team building, which enhance the team spirit and explore the potential ability of staff. In Head Office, there will be some short motivation trips giving you unforgettable experiences of interesting activities, such as: trekking, hiking, biking, kayaking .etc.
4. Health care insurance: 
Along with annual health check - up once a year, Company also offer a pack of comprehensive health insurance & accident insurance 24/24 AON. 
The details about benefits as below:
Working time & rest:
- 40 hours per week (8h30 – 12h/morning & 13h30 – 17h30: afternoon; off: Saturday & Sunday)
- 12 days of annual leave entitlement
Staff Wellness Program:
- Annual Medical Check-up
- Personal accident and health insurance 24/24 (AON)
Company Events:
- Motivation Trip.
- Year End Party 
Other Benefits:
- Lunch allowance 
- Public holiday bonus
- The Thirteen Salary
- Marriage Gift
- Birthday Gift
Education: English teaching by Native English teacher (free).

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Công Ty Exotic Voyages

Ticketing Executive (Đi làm ngay)

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