As Transportation Manager, you will take responsibility for the quality of our transportation service. To excel in the role, you will have to have a clear and methodical way of working, attention to detail and great communication skills. The successful candidate will also have specialist knowledge in the fields of domestic trucking, container transportation and warehousing. You can expect the role to include:
1. Ensuring a High Standard of Service
Communicating effectively with clients and responding to their requirements
Selecting and sourcing the right vendors and managing their operations performance
Planning routes and load scheduling for multi-drop deliveries
Searching for hidden risks and taking action to reduce them
Proactively identifying and solving problems before they impact upon service or cause extra cost
Introducing our technology to suppliers and helping them use it correctly
Meeting with customers and suppliers to ensure a high quality of service
2. Leading your Team to High Performance
Setting clear goals and performance expectations for your team members
Tracking the performance of your team members
Helping to solve difficult or serious issues
Leading training sessions to share your skills and knowledge
Writing policies and protocols for your team to follow
Producing weekly service reports for the company directors
Creating a transparent and motivated working environment among the team
Job Requirement
6+ years experience in freight transportation services
Specialist knowledge of domestic trucking, container transportation and warehousing
Excellent communication and negotiation skills
Ability to keep organised records of important information
English proficiency to a professional standard
Ability to identify problems, solve them and report the situation clearly to others