Unit Head of Operations Project Management


  • Laptop
  • Insurance
  • Allowances
  • Healthcare
  • Salary review
  • Annual Leave

Job Description

REPORTS DIRECTLY TO Head of Operation & IT Project Management Department


  • Operations Project Manager (CEOO) /Junior Manager
  • Operations Project Coordinator (CEOO)

OBJECTIVES: This key role within the CEOO is responsible for project management overview on assigned portfolio, report about the status of the project, develop instructive materials and project management methodology.


  • Internal (within VPB FC): Work with all key stakeholders - Risk, Finance, Collections, Sales etc. to provide guidance and support for assigned projects
  • External (outside VPB FC): Work with consulting partners/ external vendors to provide guidance and support for assigned projects



  • Communicate clear instructions/directive to team members
  • Manage unit and provide performance feedback and goal-setting; conducts annual performance assessments and skill development and training
  • Collate information on project progress for the management reports
  • Staffing and retain unit’s talents
  • Ensure service levels meet or exceed customer (internal & external) expectations

Project Delivery

  • Provide guidance and support, resolve issues for project team
  • Directly manage project if required followed key responsibilities of a Senior Project Manager
  • Ensure standardized and relevant document templates are available for team members per regulated by project framework
  • Ensure projects are managed; followed company process/ policy, documented and evaluated according to company standard
  • Attend project steering
  • Encourage knowledge transfer and lessons learnt activities

Job Requirement

Education: University Graduation – major: Business management, Economics or technical specialties


  • Min. 5 year of working experience in finance (banking, insurance, investment, etc.) sphere
  • Min. 4 year of experience in managing projects


  • Good understanding of technical areas/ operations of finance/ banking industry
  • Language requirements – Vietnamese – native, English – fluent
  • Good management; communication and presentation skill
  • Problem solving and negotiable skill
  • Ability to work under high pressure

More Information

  • Degree: Bachelor
  • Job type : Permanent
  • Age: Unlimited

Employment Information

Company Overview

3B Floor, Ree Tower, 9 Doan Van Bo, Dist. 4, HCMC

Vũ Thế Quang

10.000 - 15.000 staffs


We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an independent company with the Brand FE CREDIT. Since then, we continuously have been enlarging and taking the leadership of consumer finance market in Vietnam. Our success is built on serving the best sake of our customers; we are keen on designing... View more