I. Customer & Sales Related Functions: • Develop new customer and retails accounts; • Maintain and develop existing customers/key accounts; • Respond to Tenders and RFQs in coordination with Tender Management NCN; • Assist and support local and overseas sales organization (staff); • Frequent sales calls; • Visit major customers; • Ultimate problem solver for customers/overseas partners/local offices; • Plan, launch and execute sales campaigns on the retail sector/ industry in coordination with sales departments (local and overseas); • Attend industry related fairs to attain market knowledge and information; • Overseas visits whenever needed to understand operational processed, new implementations & joint sales calls to potential customers; II. Key Account Manager Functions: • Organization Propose specific policies, standards, remunerations and instructions (SOPs) in all aspects of cooperation with our overseas Partners/retails sector/industry and communicate it with all parties involved; Lead and organize local retails sector/industry staff and support them whenever needed • Pricing & Buying Determine pricing levels for tenders and key accounts and general business; Actively involve/negotiate with core carriers & overseas partners (if needed); • Statistics Performance statistics: provide monthly performance overview to Head of Sales; Market statistics: Provide market data, update & communicate regularly to overseas partners & local offices; Identify trends/niches which can help the company to grow further in the retail sector/industry • Market Knowledge and Strategy Develop concepts & strategies with the goal of increased cargo & financial results on the retail sector/industry; Transfer know-how & market information to overseas partners & our local staff; Educate and motivate overseas partners and local sales staff to sell the retail sector/industry; Set and implement the strategy and goals to grow the retail sector/industry; Communicate the strategy and goals to all parties involved (overseas & local); Keep on top of market changes, new companies, potential business; Keep on top of government regulations, indentify future, new markets • Products & Services Plan, develop and implement attractive products & services for the retail sector/industry together with our product managements (all units) and operational units; Actively promote the products & services to customers, our overseas partners and our local staff (sales and operation); • Budgeting Create a yearly budget for the retail sector/indistry in terms of expected GP, shipment volumes (shipments, tonnage, cbms, TEUs) by all available modes (AIR, SEA, LOGISTICS); Create a yearly target customer budget for key-accounts to be developed and maintained. • Coordination & Administration Support local offices/staff and overseas partners with all mutual business interests and assist to find solutions to arising problems (being the ultimate problem solver); Constantly optimize products, services, operations and sales efficiency; Be the main product for all aspects concerning the retail sector/industry; Oversee accounting issues with key accounts III. Reporting: • Retail Account Management Report: Monthly key account management report analyzing the overall situation, development, budget vs. achieved, targets and the future • Retail Account Profiles (Customer List): Monthly updates of the retail Key Account Profiles (as per report template) • Under any circumstances, to give a quality image of her belonging to the DACHSER GROUP Enthusiasm, Professionalism, Straightforwardness; • Any others additional task and duties required by the direct superior
Yêu Cầu Công Việc
Job Requirement
Education: College/ University degree or/and above;
Experience: 5 years work experience in internationall freight forwarding company
Language Skills: Fluent English both in written and speaking;
Computer Skills: Good Microsoft office operation skill;
