Gather, understand and analyze business requirements from different business units and stakeholders in VPBank
Build-up Business requirement document (BRD) in assigned projects in Ops division as well as work with local/ foreign vendors to execute System Requirement Specification (SRS) to fulfill business expectation (Business process flow, user cases, functional requirements, non-functional requirements)
Work with Project Manager (PM), System Analyst (SA) to update project deliverables and business / technical specifications in accordance with requirements.
Work with Quality Assurance (QA) and Business users to prepare test data, test cases for UAT phase
Execute UAT and Support for Go-live, after Go-live
Participate in the dedicated projects at a given time, fulfill project requirements in a timely and good-quality manner
2. End-user support
Provide training courses and training documents for end-users
Consult, support end-users, business units with incidents/requests regarding customizations/modifications which has been implemented
Provide internal training, guidelines for other members in the Department/Team about functionalities of new technology/systems
Work with vendors/ internal IT to explain incidents/ bugs which has been raised from end users.
Setup tasks, monitor and responsible for implementing the change requests after Go-live
Prepare documents to report PSC meeting
Other assignments assigned by COO, Head of Center/Departmnent or Project Management (in project scope)
Yêu Cầu Công Việc
Fluent English (mandatory)
At least 02 years’ experiences in Finance and Banking industry.
At least 01 year working as BA/SA/QA in project
Strong verbal and written communication with the ability to control relationships with the scrum team(s) you are part of.
Strong analytical, negotiation and problem solving skills.
Experience working with foreign vendors (Indian Companies)
Ability to manage multiple assignments in a fast-paced & high pressure working environment
Responsible, Proactive and Ethical about secure Banking Data
Deep understanding of banking products/ services and business processes.
Experience of working with ECM/BPM/RPA solution, JIRA, Confluence…
Understanding & experience on Agile & Scrum.
Competitive salary and bonus based on employees' performance and capability
Preferential loan for staff
Traing courses depending on job nature
Insurance under labor law + VPBank care insurance for individuals. Premium employees are entitled to insurance for their relatives;
Annual leaves depending on job grade
Able to have annual travel allowance;
Have opponunity to participate in many great events;
Working under energisitic, friendly environment and good chances to develop your career.
Working time with magnetism: magnetism 2 - creativity 7 (creativity 2 am Saturday / month