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Collection Management Officer

Ngày cập nhật: 17/02/2020

Thông Tin Tuyển Dụng

Phúc lợi

  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Du lịch nước ngoài
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Chế độ nghỉ phép

Mô tả Công việc

1: Job Purpose

To deliver the best customer service experience, service quality and operational efficiency.

2: Key Responsibilities

  • Managing and generating invoices of both new issuance and periodic premium collection transactions for individual & corporate clients on daily basis
  • Balancing collected premium between the company’s bank statement and records in the company’s management system.
  • Manually allocating premium/adjusting premium allocation.
  • Monitoring due and overdue premium.
  • Sending premium notice/reminder (letter, email, SMS…)
  • Making collection reports and invoice management reports
  • Participate in drafting processes, guidelines, correspondence and building premium reports.
  • Participate in jobs related to system enhancement for E-invoice management and reporting to Tax agencies.
  • Support CS&PA Deputy Manager in reviewing regularly the control procedure, make recommendation to change when necessary and update user manual & guidelines.
  • Other tasks as assigned.

Yêu Cầu Công Việc

1: Qualification and Experience

  • Qualification: Attentiveness to details and self-motivated. Excellent communication and interpersonal skills Good knowledge of life insurance is preferred
  • Experience: At least 5 years relevant working experience (in Accounting, Invoice management or policy administration in life insurance
  • Certification: University degree in economics, finance or equivalent. Basic English. LOMA certificate is preferred.

2. Competencies

2a: Behavioral

  • Communication: Takes account for formulation purposes of the needs and interests of the other party and is able to reformulate information in order to be properly understood.
  • Cooperative attitude: Helps the team achieve its goal, for example by spontaneously extending and/or requesting help.
  • Customer orientation: Meets customers’ expressed or unexpressed needs. Strengthens customer relations and undertakes well-considered action to increase satisfaction.
  • Result orientation: Constantly evaluates the contribution of his/her own activities to the attainment of goals, adapting activities where necessary.
  • Learning capabilities: Formulates personal learning goals and rapidly learns from other people’s experiences.
  • Strategic thinking: Shapes action and recommendation on basis of personal analyses and assumptions.
  • Planning and organization: Draws up plans in order to achieve personal goals or to prevent problems and assesses their progress.
  • Change orientation: Adapts quickly to changes in his/her work environment and acts as an example for others.
  • Entrepreneurship: Takes initiatives and contributes actively towards the improvement and/or renewal of the current range within his/her professional area.
  • Leadership: Encourages cooperation in dialogue with a view to achieving goals. Displays exemplary conduct.

2b: Functional / Technical

  • Business process management: Inter-process automation and control maturity level – re-alignment of processes with business strategy, craft process automation and control across the domains, customers and (distribution) partners
  • Computer skills: PC literate in Microsoft Office (Word, Excel, PowerPoint)

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty


Qui mô công ty: 100-499
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Collection Management Officer


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