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Compliance Officer

FV Hospital
Ngày cập nhật: 19/06/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Bảo hiểm theo quy định
  • Đồng phục
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Chế độ nghỉ phép

Mô tả Công việc

A. General purpose of the position:
Participate in the FVH Compliance Program, functioning as an independent and objective body that reviews and evaluates compliance issues/concerns within the organization. Ensure the Executive team, top and middle management and employees are in compliance with the rules and regulations of international and local healthcare standards such as JCI hospital standards and MOH; hospital policies and procedures are being followed; and that behavior in the hospital meets the Standards of Conduct.

As a channel of communication to receive and direct compliance issues to appropriate resources for investigation and resolution, and as a final internal resource with which concerned parties may communicate after other formal channels and resources have been exhausted.

Monitoring and reporting results of the compliance/ethics efforts of the hospital and in providing guidance for the senior management team on matters relating to compliance. Implement all necessary actions to ensure achievement of the objectives of an effective compliance program.

B. Key duties and responsibilities:

1. Compliance Management Program

The Compliance officer:

- Acts as an independent review and evaluation body to ensure that compliance Issues/concerns within the organization are being appropriately evaluated, investigated and resolved.

- Actively supports and participates in quality improvement projects, quality and safety-related activities, department/committee meetings, programs and other activities related to the identified managerial structures, processes and outcomes.

- Collaborates with other departments (e.g., Risk Management, Collaborative Governance, Medical Services, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution.

- Recommends quality improvement tools and techniques to be used in measuring the hospital's quality performance and variations; and solving quality related problems.

- Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures.

- Designs, schedules, and conducts system and individual patient tracers or quality review audits as appropriate to the facility or service.

- Monitors, and as necessary, coordinates compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.

- Participate, when appropriated, in identifying potential areas of compliance vulnerability and risk; reviewing non-conformances, adverse events, observations. and patient complaints for repetitive trends; developing/implementing corrective action plans for resolution of problematic issues, and providing general guidance on how to avoid or deal with similar situations in the future in order to to improve processes and systems.

- Verifies effectiveness of the actions taken for the identified variances or non-conformances.

- Provides reports on a regular basis, and as directed or requested, to keep the executive management informed of the operation and progress of compliance efforts.

- Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.

- Establishes and provides direction and management of the compliance Hotline.

- Institutes and maintains an effective compliance communication program for the organization, including promoting (a) use of the Compliance Office; (b) heightened awareness of standards of conduct, and (c) understanding of new and existing compliance issues and related policies and procedures.

- Reviews quality standards and existing hospital policies and procedures, and interviews hospital personnel and patients to evaluate the effectiveness of quality improvement program

- Works with the Human Resources Department and others as appropriate to participate in planning, development, coordination, and presentation of specific trainings and educational programs as appropriate to the quality management and improvement needs of the Hospital, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.

- Monitors the performance of the Compliance Program and relates activities on a continuing basis, taking appropriate steps to improve its effectiveness.

- Has authority to review all documents and other information that are relevant to compliance activities, including, but not limited to, patient records, billing records, and records concerning marketing efforts and arrangements with other parties, including employees, independent contractors, suppliers, agents, and physicians and other professionals on staff.

- Has the full resources of the organization at his or her disposal to carry out these functions and to implement the hospital Compliance Policy

- Other duties and responsibilities assigned from time to time

1. Appraisal, Education and Continuing Professional Development

- Participates in own appraisal annually, with regular review, agreeing a personal development plan in consultation with the Compliance Manager.

- Participates in educational and training program that focuses on the elements of the compliance program.

- Ensures that all clinical & non-clinical staff members are aware of the requirements of the compliance program and all policies and procedures relating to same.

- Works with quality/performance improvement staff to coordinate activities based on hospital compliance program. This will enhance the identification and resolution of the quality of care and performance improvement staff.

2. Other Responsibilities

- Individual responsibilities, actions and contributions enhance the success of the area/service/team and division.

- Maintains a current knowledge of relevant issues, trends and practices.

- Provides a formal monthly report to manager in line with divisional requirements.

- Demonstrates and encourages behavior that recognizes and is consistent with hospital principles and practices.

- Carries out any other duties as appropriate to the post and delegated by the Compliance Manager.

3. Confidentiality

All employees of FV hospital must not, without prior permission, disclose any information regarding patients or staff (please also see the hospital’s policy on intranet). In instances where it is known that a member of staff has communicated information to unauthorized persons, those staff will be liable to dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorized disclosure of information.

4. Health and Safety

The post holder is required to make positive efforts to maintain his/her own personal safety and that of others by taking reasonable care, carrying out requirements of the law and following recognized codes of practice. The post holder is also required to be aware of and comply with hospital policies on health and safety, etc.

5. Equal Opportunities

The aim of the FV hospital’s policy is to ensure that no job applicant or employee is discriminated against either directly or indirectly on the grounds of race, colour, creed, sex, marital status, disability, age, nationality, ethnic or national origins. The hospital commits itself to promote equal opportunities and will keep under review its policies, procedures and practices to ensure that all users and provides of its services are treated according to their needs. The policy also applies to staff working within the hospital.

Yêu Cầu Công Việc

1.     Qualification/ Trình độ chuyên môn:

-          First Medical Degree or other Healthcare Related Degree

-          Software Packages: experience and competence in, e.g. Word processing packages, spread sheets, presentation packages

2.     Experience/ Kinh nghiệm:

-          1-2 years progressively responsible experience in a healthcare organization. Familiarity with operational, financial, quality assurance, and human resource procedures and regulations

-          Training and excellent presentation experience

3.     Skills and knowledge/ Kiến thức và kỹ năng:

-          Sound knowledge of clinical audit and clinical effectiveness

-          Understanding of how clinical audit and effectiveness contributes to clinical governance

-          Planning and organizational abilities, e.g.:

  • highly motivated self-starter;
  • ability to prioritize workload and work flexiby
  • ability to meet deadlines with tight timescales.

-          Interpersonal /Communication Skills:

  • ability to relate well both verbally and in writing with staff all levels in the organization
  • ability to work effectively within different teams;
  • ability to give clear oral presentations and training in both groups and individually;
  • ability to write clear reports appropriate to requirements.

-          Able to influence others.

-          Able to work on own initiative.

-          Resilient and able to maintain personal effectiveness and work well under pressure

-          Integrity: Able to process sensitive information whilst maintaining confidentiality

4.     Foreign language(s)/ Ngoại ngữ: Excellent written communication skills in English.

Thông tin khác

  • Độ tuổi: 25 - 35
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

FV Hospital

www.fvhospital.comQui mô công ty: 1000
FV Hospital is 100% foreign-owned; it is financed by a group of French, Swiss and Belgian doctors - all very experienced healthcare professionals - supported...Chi tiết

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Compliance Officer

FV Hospital

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