Credit Control Assistant (GCB8)

HSBC Vietnam
Địa điểm

Hồ Chí Minh

  • Ngày cập nhật


  • Ngành nghề

    Ngân hàng

  • Hình thức

    Nhân viên chính thức

  • Lương

    Cạnh tranh

  • Kinh nghiệm

    1 - 3 Năm

  • Cấp bậc

    Nhân viên

  • Hết hạn nộp


Mô tả Công việc

In this role, you will:

  • Calling customers who are in delinquencies with a very standardized engagement Model that purposely drive for the effective and efficient negotiation conversations
  • Handling inbound/outbound calls for dunning to ensure that services are delivered in a timely manner of high quality professional services
  • Preparing and sending collection letters and emails as per the approved templates and strategy
  • Ensuring strictly compliance to operating procedures and audit requirements for an effective Operational Risk Management in place to reduce the operational risk losses for the bank
  • Detecting suspicious frauds via calls and timely report the case to relevant stakeholders for further investigation
  • Demonstrating strong knowledge of products, procedures, policies and services of Retail Banking
  • Maximizing cost effectiveness by meeting the set targets.

Yêu Cầu Công Việc

To be successful in this role, you should meet the following requirements:

  • Bachelor degree
  • 1-3 years of experience
  • Possession communication and telecommunication skills
  • Good knowledge core banking products

Thông tin khác

  • Độ tuổi: Không giới hạn tuổi

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