Credit Control Officer (GCB7)

HSBC Vietnam
Địa điểm

Hồ Chí Minh

  • Ngày cập nhật


  • Ngành nghề

    Ngân hàng

  • Hình thức

    Nhân viên chính thức

  • Lương

    Cạnh tranh

  • Kinh nghiệm

    2 - 5 Năm

  • Cấp bậc

    Nhân viên

  • Hết hạn nộp


Mô tả Công việc

In this role, you will:

Strategy/Process execution and MI & Analysis:

  • Perform daily operation processes outside calling to ensure strategy execution in alignment with business requirements and Regional/Global direction;
  • Coordinate with internal customer(s) and/or third parties to ensure smooth daily processing;
  • Generate periodical reports timely to support operation & performance management;
  • Generate adhoc report to Regional Collections as requested;

Operational Risks & Controls Management:

  • Deliver quality standards and variance
  • Support manager to monitor MSII/KRI/RCA/ICMP reporting/updates;
  • Consistently document and implementation of controls
  • Monitor complaints, audits, controls, operational incidents and KRIs
  • Deployment of ORTP framework and ongoing control testing
  • Coordinate with 2LOD/ other stakeholders with regards to review/ audit exercise conducted by local 3rd party (e.g State Bank of Vietnam)
  • Support to ensure the BCP in place for CCS team to recover in event of disruption of business.
  • DBIRO at local site for both Collections and UWS

Operational Effectiveness & Teamwork

  • Support achievement of the HSBC vision, values, goals and culture in personal behaviour, actions;
  • Demonstrate collaboration in action and challenge actions and behaviour that are not consistent with the best interests of the business and its customers;
  • Provide ideas and feedbacks to improve existing ways of working;
  • Identify gaps in daily process and provide suggestion to streamline process;
  • Support operational tasks/ adhoc tasks as line manager’s back-up if required.

Yêu Cầu Công Việc

To be successful in the role, you should meet the following requirements:

  • University (BA) or (BS);
  • Two year or less.
  • IT knowledge required
  • Communication skill
  • Good background in RBWM lending and Collections

Thông tin khác

  • Độ tuổi: Không giới hạn tuổi

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