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N KID Group

CRM Manager

N KID Group
Ngày cập nhật: 09/10/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Máy tính xách tay
  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Du lịch nước ngoài
  • Đồng phục
  • Thưởng
  • Chăm sóc sức khỏe
  • Tăng lương
  • Công tác phí
  • Chế độ nghỉ phép

Mô tả Công việc

Job purpose:

CRM manager will act as the expert in maintaining, developing, executing and managing customer engagement via exploiting customer database to generate sales and performed marketing campaign. He/she will obtain customer insight via database, report to enhance communication via customized message to increase customer satisfaction, sales and profitability.

Critical Tasks

Act as the primary contact with customer data platform partners.

Planning and delivering CRM strategies across marketing channels, and potentially related functions such as sales or customer service, to encourage customer acquisition, retention, and loyalty to achieve business objective.

Monitor and develop customer database in both quantity and quality.

Implement the customer data platform structure and architecture ensuring it works seamlessly across the marketing channels.

Interface with senior management and other business units to ensure programs are aligned with brand initiatives, communicated, implemented cohesively and effectively, and meet company goals.

Ensure the database is segmented effectively for targeted marketing activities and oversee direct communications with customers through data marketing platforms such as internal direct communication EDM, SMS, Website, Landing page, App.

Develop, manage, and report KPIs and success metrics to optimize campaign performance and identify measures to increase campaign effectiveness.

Monitor and stay abreast of competitive and best-in-class customer data marketing platforms (including CRM) and programs and assess trends and practices and suggest changes and enhancements.

Yêu Cầu Công Việc


  • Minimum 5 years of working experience in CRM/ Data Solution
  • Experience in service, personal finance industries
  • Completion of a University Degree.


  • Excellent written and verbal communication skills in both Vietnamese and English
  • Planning, communication, and reporting skills to present data report effectively
  • Detail, customer oriented and multitasking person
  • Must have a dynamic personality and strong interpersonal skills.

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

N KID Group

www.nkidcorp.comQui mô công ty: 2500
N KID Group ( specializes in the kid lifestyle industry in Vietnam, with operations across various business verticals including: Kid...Chi tiết
Job tags / Kỹ năng:sales-marketingCustomer service

Ứng viên nộp đơn cho công việc này thường nộp:


CRM Manager

N KID Group

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