Chào bạn,

Đăng nhập xem việc làm phù hợp

language
1

Đăng ký nhận email thông báo việc làm để không
bỏ lỡ cơ hội, giúp bạn thăng tiến trong nghề nghiệp.

 
Thông báo

Vui lòng đăng nhập để thực hiện chức năng này

Đăng nhập bằng:

Customer Care Supervisor

Phu Hung Life Insurance Joint Stock Company
Ngày cập nhật: 20/02/2019

Thông Tin Tuyển Dụng

Mô tả Công việc

In conjunction with our business development plans, Phu Hung Life Insurance JSC. is currently seeking for potential candidates for the position of Customer Care Supervisor as the job description below:

* Customer care’s tasks:

- Handle Welcome call / Reminder Premium collection.

- Stand by for Customer Service hotline.

- Check, maintain and develop SMS system to provide clients with information relating to contract correctly and timely.

- Handle Customer’s complaint and Responsible for customer service via e-mail/letter (send mail to you by email, feedback to customers via email, letter...).

- Develop and enhance call center/customer care system.

- Be responsible for all reports in Call Centre and Customer Care.

* Team Mangement’s tasks:

- Propose ideas and implement customer care program.

- Participate in improving Customer Care’s procedure and writing Customer Care’s standard.

- Assign tasks/training/Coaching/Supervise to all staffs in team to ensure compliance with procedures, regulations and policies of the company.

- Be responsible for all reports in Call Centre and Customer Care.

- Other tasks as assigned by Department Head.

Yêu Cầu Công Việc

- University graduated.

- At least 05 years in Customer care, Customer Service and Call center in Insurance, Finance and Banking as supervisory role.

- Good at communication, interaction, logical thinking and problem solving skills.

- Fair in English skills.

* Working Location:  District 7, Ho Chi Minh City.

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: 30 - 40
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Phu Hung Life Insurance Joint Stock Company

www.phuhunglife.comQui mô công ty: 200-500
Phu Hung Life Insurance Joint Stock Company (PhuHungLife) officially entered the Vietnam life insurance market in 2013 and is the first joint stock life...Chi tiết

Customer Care Supervisor

Phu Hung Life Insurance Joint Stock Company

Nhận email việc làm tương tự

Tạo thông báo việc làm tương tự với việc làm này.