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Đăng nhập bằng:

Customer Service Executive

Chi nhánh công ty TNHH Malaya Việt Nam
Ngày cập nhật: 06/09/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Bảo hiểm theo quy định

Mô tả Công việc

As the Customer Service Executive, you are a part of Sale & Marketing Department, reporting directly to Customer Service Manager. Your role is to deliver the best service to all customers, proving O-I BJC Vietnam’s products as preferred choice and best value packaging supplier.

Key accountabilities:

Customer Service Management

  • Arrange delivery schedule with customers to ensure the timing and quantity, meeting the customers’ requirements;
  • Liaise with other departments (Supply Chain, Finance, Production and Quality) for any issues relating to customers’ delivery;
  • Answering all customers’ enquiries relating to deliveries, stock levels, sample request, purchase and return order;
  • Provide supporting document for the finance department in the recovery of debts;
  • Process all customers’ PO/Contract into the Exact System;

Report Management

  • Maintain updated customer profiles to reflect current business processes and keep the salesperson informed of any anomalies;
  • Be responsible for Daily/Monthly/Yearly sales report to ensure the accuracy and up to date;

Sales Support

  • Handle inquiries for small orders for common products in coordination with the Sales Category Managers, Customer Sales Manager and the approval from Sales & Marketing Manager;


  • Other tasks decided by the Customer Service Manager

Yêu Cầu Công Việc

  • Strong Customer orientation and ability to adapt/respond to different types of character;
  • Proven experience in customer support (in manufacturing company is an advantage)
  • Knowledge and hand on experience in import/ export processes is a plus;
  • Good command of English (writing and verbal);
  • Communication and interpersonal skills, ability to build positive relationships with customer and cross – functions;
  • Organizational skills, attention to details and patience;
  • Proficiency in Excel, Word, numeracy skills, etc.

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Chi nhánh công ty TNHH Malaya Việt Nam

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Customer Service Executive

Chi nhánh công ty TNHH Malaya Việt Nam

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