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Customer Service Intern

Indo Trans Logistics
Ngày cập nhật: 13/12/2017

Thông Tin Tuyển Dụng

Phúc lợi

  • Phụ cấp
  • Đào tạo

Mô tả Công việc

• Provide customers with product and service information

• Take bookings from customers and input into system

• Listening customer’s request from hotline

• Find answers / solutions to customer queries and issues

• Promote good customer relations by providing customer satisfaction with a friendly manner, can-do attitude and willingness to help at all times by telephone, email, letter and face to face;

• Support to Follow-up delivery progress of shipments and cargo and update to customers

• Support to investigate and solve customers' problems

• Support to handle customer complaints or any major incidents happened to cargo or shipment.

• Support to Issue refunds or compensation to customers;

• Support to Keep accurate records of discussions or correspondence with customers.

• Working time: 8:00 - 17:30 (Monday - Friday)

• Working Location: 06 Thang Long St., Ward 4, Tan Binh Dist., HCMC

Yêu Cầu Công Việc

• Heath in good condition

• Willing to learn and listen.

• Excellent computer skills in English and Vietnamese, Microsoft office,

• Communication skills, negotiation, good behavior , patience

• Fulltime

• Ability to analyze and solve problems effectively and bring maximum satisfaction to customers

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Thực tập

Giới thiệu về công ty

Indo Trans Logistics
Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports...Chi tiết

Customer Service Intern

Indo Trans Logistics

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