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Customer Service Intern

Indo Trans Logistics
Ngày cập nhật: 13/12/2017

Thông Tin Tuyển Dụng

Phúc lợi

  • Phụ cấp
  • Đào tạo

Mô tả Công việc

• Provide customers with product and service information

• Take bookings from customers and input into system

• Listening customer’s request from hotline

• Find answers / solutions to customer queries and issues

• Promote good customer relations by providing customer satisfaction with a friendly manner, can-do attitude and willingness to help at all times by telephone, email, letter and face to face;

• Support to Follow-up delivery progress of shipments and cargo and update to customers

• Support to investigate and solve customers' problems

• Support to handle customer complaints or any major incidents happened to cargo or shipment.

• Support to Issue refunds or compensation to customers;

• Support to Keep accurate records of discussions or correspondence with customers.

• Working time: 8:00 - 17:30 (Monday - Friday)

• Working Location: 06 Thang Long St., Ward 4, Tan Binh Dist., HCMC

Yêu Cầu Công Việc

• Heath in good condition

• Willing to learn and listen.

• Excellent computer skills in English and Vietnamese, Microsoft office,

• Communication skills, negotiation, good behavior , patience

• Fulltime

• Ability to analyze and solve problems effectively and bring maximum satisfaction to customers

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Thực tập

Giới thiệu về công ty

Indo Trans Logistics

www.itlvn.com
Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports...Chi tiết

Customer Service Intern

Indo Trans Logistics

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